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Day: August 18, 2021

Timeshare Owner Justice Review

Last updated August 16th, 2022

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    Timeshare Owner Justice is a timeshare exit company located in Boulder, CO, that may be able to help you exit your timeshare. They were founded in Oct. 2020, so have been in business for a little less than one year at the time of this review’s writing.

    Timeshare Owner Justice Website

    Our impression of the website for Timeshare Owner Justice is not a very strong one, upon extensive review. While it’s complete, in that it has plenty of general content about their processes and timeshare exit in general, it is neither very easy to read nor professional-looking. There are several kinds of fonts used on each page, and extremely long paragraphs that are somewhat repetitive. This is particularly the case on the Our Story and Our Process pages (both of which can be accessed via the top navigation bar, which is, in contrast, quite straightforward). 

    This is especially unfortunate in the case of the Our Process page, because this is the part of the website a potential customer would definitely want to spend the most time reading and learning from. But Timeshare Owner Justice isn’t very transparent about the details of their process — aside from saying they work with a “team of advocates and legal professionals” and that their “process exerts a lot of pressure utilizing consumer protection laws, as well as regulatory and government agencies.” They say that their “proven exit strategies” are “revolutionary and proprietary” but at no point say what those strategies are. 

    There is slightly more to this end on the page Our Services. That said, it speaks more to their goals in managing the timeshare exit process than what they actually do, aside from “apply[ing] pressure,” “go[ing] after [timeshare companies],” and “DEMAND[ING] that Timeshare companies correct any negative credit information they have reported.” We can speak to the goals that they list, which include the following:

    • Timeshare Contract Cancellation
    • Maintenance Fee Contract Cancellation
    • Mortgage Cancellation
    • Timeshare Claim Refund
    • Timeshare Exit Scam Money Recovery
    • Timeshare Education
    • Credit Repair

    However, again, this is not going to be news to anyone who owns a timeshare and wants to get out of it. You are definitely going to want a bit more information than this. 

    The FAQ page does have a few more details about timeshare exit in general, and divulges slightly more about the overall process. Under the question “How does Timeshare Owner Justice get me out of my timeshare contract?”, they note:

    • “Timeshare Owner Justice has developed proprietary strategies and an aggressive process that will push back against the timeshare companies and sales agents and force them to be held accountable.  We accomplish this through a combination of expertise and tenacity, application of specific consumer protections and codes as well as the unique strategy of drafting and filing specifically targeted complaints with the agencies and entities that oversee and regulate the industry.  This will pressure the timeshare companies to release you of your obligation.”

    While this is somewhat vague, it is perhaps detailed enough to satisfy a timeshare owner who needs help getting out of their contract. The other FAQs are similar in that, however nonspecific they come across, they use the right language about timeshares and seem to understand how to end a contract. However, all of this is, again, undermined by the look of the website, and by the nature of the content. Their page Why Us underscores this with its repetitive phrases and constant use of words like “pressure” and “aggressive,” supposedly to convince you that they will not go easy on the resort.  

    Ultimately, there seems to be a great deal of fluff on this website, which isn’t a red flag in and of itself, but it doesn’t really speak to this company having a great deal of substance when it comes to getting people out of their timeshares. We’d be more inclined to positively review a website that offered important information with far fewer words and repetition.

    Timeshare Owner Justice Reviews

    Seeing as Timeshare Owner Justice is a fairly new timeshare exit company, we did not find many reviews of their services, but there were a handful on TrustPilot and their BBB page. The six reviews on their TrustPilot page have given them 4.2 out of 5 stars; they are all straightforward and speak to their helping people get out of timeshare contracts. A few note that Timeshare Owner Justice did so after the customer in question was scammed by another timeshare exit company. 

    While Timeshare Owner Justice currently holds an A- rating with the BBB, they’re also unaccredited. This is something to keep in mind, because even though they have a handful of positive reviews on their BBB page, accreditation does not take a long time to complete. Their being in business for a brief period of time is more of a red flag than a reason for their lack of accreditation. When looking for a timeshare exit company, you should be sure that the one you choose has this verification in place.

    Timeshare Owner Justice Cost

    There isn’t a great deal of information in the way of what working with Timeshare Owner Justice will cost you. It is addressed on the FAQ page. Specifically, they say, “Each case is specific but the cost is significantly less than our competitors.” While this is not exactly helpful, you could conceivably use this “standard” to get quotes from other companies that you research, and then cite them in trying to get a quote from Timeshare Owner Justice. This would only be in the case of you calling them for a free consultation, which they, like many other timeshare exit companies, do offer.  

    One potential positive (though again, it’s unclear based on their wording and language) is their lack of reliance on a money-back guarantee. Typically, if a timeshare exit company uses this constantly on their website, it means that they require upfront payments. This is a major red flag, and we always warn timeshare owners to avoid any company that demands as much. Instead, look for a company that uses escrow for payment — this means that they do not get paid until their work releasing you from your contract is complete. You can learn more about why escrow is important on this page.

    If you decide to get in touch with Timeshare Owner Justice, this is important to keep in mind so you don’t jump into working with them too hastily. Make sure that you are completely clear on what fees they require and what you’re being asked to do before you get started.

    Summary

    While Timeshare Owner Justice appears to be off to a decent start with their few past clients, there really isn’t enough information online for us to recommend them. If you are truly curious about working with them, you can more than likely gauge how professional they are via their free consultation. If and when you go this route, be sure to find out if they operate with escrow-style payments or upfront payments. 

    Otherwise, unless they build up a bigger backlog of successful timeshare exit cases, achieve BBB accreditation, and seriously refine their online presence, Timeshare Owner Justice will appear to be somewhat middling. It will be hard to gauge how trustworthy they really are until that happens. 

    Fortunately, there are several other timeshare exit companies that can help you with your situation. We created this website in order to connect people like you with excellent timeshare exit companies who can actually release you from your contract with a resort or vacation property owner. To read more about which companies we recommend and why we prefer them, visit this page. 

    If you still have questions about your situation, this company, or timeshare exit in general, feel free to get in touch with us. You can give us a call at 833-416-8796, initiate the live chat, or fill out the contact form on the right side of the page to do so.

    Montgomery and Newcomb Review

    Last updated August 16th, 2022

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      Montgomery & Newcomb, LLC is a law firm that may be able to help you get out of a timeshare. They are located in Springfield, MO, and have been operating since 2018.

      Montgomery and Newcomb Website

      We found that Montgomery and Newcomb gives a fairly professional impression with their website, thetimeshareattorney.com. (Please note that this is the address of their newer, updated website — there is an older website, montgomerynewcomb.com, that is slightly easier to find but not their current hub.) 

      This website is easy to navigate, the design is clean and simple, and the content has substantial information about their staff as well as their practice areas. Montgomery and Newcomb’s website speaks to their having experience in not only timeshare exit, but also real estate law, pharmaceutical cases, and personal injury law. 

      When it comes to the timeshare exit portions of their website, the impression is a little more of a mixed bag. The Process page (accessed under “About Us” in the navigation) does not necessarily go in-depth as to how Montgomery and Newcomb cancels a timeshare, but it does note how they evaluate a case and what they pursue from a resort or timeshare company after that initial case review. There are also some notes on what to do about maintenance fees that could prove helpful to a timeshare owner. 

      Beyond this, there is a page called Why Our Firm? which addresses their lengthy experience in the legal field as well as the typical claims made in timeshare sales presentations. Their supposed “75 years of experience” is almost certainly combined, considering the fact that the firm itself was founded so recently; the list of “Top 22 Lies Frequently Told During Timeshare Sales Presentations” is probably familiar territory to most timeshare owners. It is not necessarily anything special that they can speak to these typical claims. If anything, it simply demonstrates that they are knowledgeable of what parts of the timeshare industry get an emotional rise out of people, and may remind you of what you’ve gone through in order to encourage you to do business with them. 

      There’s also a page called Timeshare Cost that includes a “Timeshare Maintenance Fee Calculator.” Again, depending on how you view this it could either be helpful or somewhat manipulative. Odds are good that, if you’re looking for a timeshare exit company, you’re aware of how high your maintenance fees can be, so this is probably not new information to you, and in fact is quite fresh in your mind. Knowing how much you could expect to pay to get out of your timeshare — information that we could not find on Montgomery and Newcomb’s website — would probably be far more helpful.

      Montgomery and Newcomb Reviews

      Unfortunately, having a decent-looking and professional website does not always imply that a business is trustworthy. This appears to be the situation with Montgomery and Newcomb. When we looked into their online reviews, we found that they are significantly mixed. Their Google reviews, to start with, include both very positive, grateful comments, as well as negative, frustrated comments. It’s hard to draw a conclusion from this conflicting feedback.

      Their BBB page, on the other hand, says they have an A rating, but that they are unaccredited. It also hosts some serious complaints that put Montgomery and Newcomb at 3.5 out of 5 stars. A few of these negative reviews are as follows:

      • “My wife and I are really tired of being scammed by attorneys. This complaint/problem is with promises made by a Springfield, Mo firm by the name of Montgomery & Newcomb. They had accepted money to help us get out of a fraudulent timeshare situation. They signed us up for their services with lots of promises on January 1, 2019. After their letter saying their process may take as much as 12 months, they have sent only one letter to the resort firm that had taken advantage of us. Naturally, that produced nothing.” (From Jan. 2020)
      • “After two years Montgomery/Newcomb provided no evidence that they took any action to terminate my timeshare agreement. As far as I could determine they took my money and did nothing.” (From Apr. 2021)
      • After 3 years of no action on our terminating our timeshare I have asked that we be removed from the Lawsuit so that we can utilize the program the timeshare is offering to get rid of it. Huge waste of money. (From May 2021)

      We cannot overlook these kinds of comments, as they are not only huge red flags, but also indicative of fairly common practices in the timeshare exit industry. Many people end up paying attorneys or timeshare exit companies ahead of time, and end up never hearing from those companies again. They’re then still stuck with their timeshare and all of its associated fees. This is a situation you definitely want to avoid, as it doubles down on the experiences you’ve already had with your timeshare in the first place, so it’s important that you carefully evaluate the legitimacy of a timeshare exit law firm or company’s promises and claims.

      Montgomery and Newcomb Cost

      As we cited regarding the website, there is not much information in the way of costs you can anticipate from Montgomery and Newcomb. Their website does not speak to a money-back guarantee, which at first glance should be a positive, as it seems to imply that they do not require upfront payments. However, like the reviews above say, people’s experiences have said otherwise. While they definitely offer free consultations — something to take advantage of when it comes to most timeshare exit companies and law firms — that certainly isn’t a foundation for a recommendation, nor does it indicate that working with them will be reasonable or affordable. 

      As we’ve outlined elsewhere on this site, working with a reputable attorney to exit your timeshare can be quite effective, but may also run you a higher cost. This is especially true if you owe a mortgage on the property. It can also turn out to be a more collaborative process, and require more time and effort on your part. So given Montgomery and Newcomb’s complaints, we would recommend treading carefully in this area.

      What to Look for in a Timeshare Exit Company

      Given the nature of what we could find about Montgomery and Newcomb, it’s important that we note what you should look for in a timeshare exit company or law firm. Businesses like theirs are not uncommon in the timeshare exit industry — meaning, it’s easy to find companies that appear to be highly professional but don’t have a great track record. 

      So what should you look for in terms of green flags? What is indicative of a trustworthy timeshare exit company? To begin with, whatever company you choose should have a solid reputation, and they should also use escrow for payment. This means that the company does not get paid until your timeshare has been completely canceled. You can learn more about why escrow is important on this page. 

      A few other qualities you should look for in a timeshare exit company include the following:

      • An A (or higher) rating with the BBB, accreditation, and few (if any) complaints
      • Several years in business
      • A physical office address rather than a PO box
      • A professional-looking website
      • A written contract for any services rendered

      There are several companies that can speak to having these qualities, and we are committed to researching them thoroughly and featuring them on this website. You can review a list of our recommended companies on this page. All of them have a great track record of success in getting people out of their timeshare contracts, and have proven themselves to be legitimate and trustworthy.

      Summary

      Still have questions about Montgomery and Newcomb, another timeshare exit law firm, or timeshare exit in general? Get in touch with us today. You can give us a call at 833-416-8796, fill out the contact form on the right side of the page, or initiate the live chat to get started.

      OUR GOAL

      Our goal is to help timeshare owners find a reputable timeshare exit company to work with. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. Contact us to receive a free timeshare exit consultation.

      TIP

      Always contact your resort or timeshare developer first before contacting a timeshare exit company. Some have exit programs of their own that can assist you with a timeshare cancellation

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