Aconsumercredit™ is a timeshare exit company that went out of business in 2018. It has an F with the BBB with 51 complaints closed in last 3 years as of 9/8/18. Several complaints on the BBB mention poor customer service with phone calls and emails not being returned. Some complaints mention waiting one or even two years for Aconsumercredit to cancel their timeshare and the service still not being completed.
We here at TimeshareExitCompanies.com have just recently spoken to a timeshare owner via live chat that was having difficulty getting Aconsumercredit to contact them back. Have a look at the live chat yourself:
Live chat occurred on Sept. 7, 2018.
This live chat is the reason we are now writing this review.
After reviewing the Aconsumercredit website, a few things stand out right from the start. For example, right on the homepage Aconsumercredit says, “We GUARANTEE that the staff at Aconsumercredit™ will get you out of your timeshare contract.” This doesn’t make sense because there are a few customers on the BBB who have said they’ve been waiting for Aconsumercredit to cancel their timeshare for more that two years.
There isn’t much of a point to continue reviewing the website because it is clear by this point that Aconsumercredit charges an up-front fee for its services. We here at TimeshareExitCompanies.com never recommend paying an up-front fee to cancel your timeshare. We always recommend paying for the cancellation service after the timeshare has been canceled with a timeshare escrow payment option. Learn more about escrow and why it’s important here. When you use escrow, you don’t have to worry about the company going out of business. If it does, you can get your money back from escrow.
Aconsumercredit reviews are overwhelming positive. The company has received several 1-star reviews on Google over the past few weeks and months. As mentioned previously, there are several poor reviews on the BBB as well. Yelp and Trustpilot both have several negative Aconsumercredit reviews as well. There are a few positive reviews mixed in, but these seem to all be from months or even years ago.
Like most timeshare exit companies, Aconsumercredit does not display its cost online. Timeshare cancellation is a specialized service that depends on your specific situation, so this makes sense. A few complaints on the BBB mention paying $2,000, $3,500 and $2,500 though.
In summary, we never recommend working with any timeshare exit company that charges an up-front fee. This is the only way to protect yourself from scams. Fill out the contact form or initiate a live chat on the right side of the page for more information on how to cancel your timeshare without paying an up-front fee.