Last updated September 6th, 2022
Timeshare Legal is one more timeshare exit company that may be able to help you cancel your timeshare. The company has been in business since 2009 and is located in Egg Harbor Twp, NJ.
Although this company has been around for several years, we’ve only just recently begun seeing the company’s advertisements on T.V. and Google.
Looking over the homepage of the website and we see that this company claims to be the “original timeshare cancellation company.” There are at least six other timeshare cancellation company’s also claiming to be the original cancellation company, so we found this a bit humorous.
Scrolling down and we see a “Trusted Partners” headline above large news network logos like CNN, Fox News and more. It’s unlikely that these large news networks would “partner” with a timeshare exit company, so this is likely referring to advertisements the company runs on these news networks. A bit of a stretch to call them partners.
Scrolling down further and we see that the company offers a credit protection service before and after the cancellation of the timeshare. This is a good sign because if you’re credit is going to be affected upon the cancellation of your timeshare, what’s the point in using a timeshare cancellation company?
We also see that the company offers an escrow payment option. This is also something we like to see because it means the timeshare owner doesn’t need to pay for the cancellation service in full until after the timeshare is cancelled. Learn more about escrow and why it’s important here.
Collection relief services are also offered, which can be helpful to owners who are behind on their payments. This is another good sign because many timeshare exit companies aren’t able to work with owners if they are several months behind on their maintenance fees or already in default.
Heading over to the About Us page and we see more information about the company’s services. The company’s “full cancellation” services will allegedly cancel all financial obligations owed directly to the timeshare developer. The “partial cancellation” service is available for owners who still want to keep part of their timeshare, but not own as many points or weeks.
Moving to the Our Team page and we see pictures of the company’s employees. Here we can see that Timeshare Legal has more than 30 employees.
The testimonials page has several positive written and video testimonials from customers. We like to see video testimonials because these are hard to fake. After listening to a few of these video testimonials, it appears that Timeshare Legal operates by sending an employee out to the customer’s location for a face-to-face meeting. While we can understand how this can build trust, it likely increases the cost of the service.
Timeshare Legal Reviews
This company has an A+ on the BBB with four positive reviews and two complaints. The two complaints must have been resolved fully because the details are no longer available. One review on the BBB shows that Timeshare Legal was allegedly able to get the customer money back after their cancellation. This is rare to see in the timeshare exit industry and is a very good sign.
The company also has several positive reviews on Google and Facebook. However, we did come across two negative reviews on Facebook that are a bit concerning, but we can’t verify their validity.
It is common for a business to have a few negative reviews, but when the reviews go unanswered, that’s when customer service becomes a concern. Timeshare Legal has had 11 weeks to respond to these comments, but hasn’t. Perhaps the company just hasn’t seen them yet.
Timeshare Legal Cost
Like almost all timeshare exit companies, the timeshare legal cost can’t found online.
Overall, Timeshare Legal appears to be a legitimate operation. The company has minimal reviews online and is in good standing with the BBB. Although the company does mention an escrow payment option, there are also a few mentions of a Money-Back guarantee. A Money-Back guarantee wouldn’t be needed if you pay with escrow.
Looking for more information about cancelling your timeshare? Submit a contact form on the right of the page, give us a call or initiate live chat.