American Settlement Services is another company that claims it can help you get rid of your timeshare. The company is based in Springfield, MO and has been in business since 2013.
According to an employer review website called Glassdoor, one current or former employee of the company said that American Settlement Services is the same company as Nationwide Settlement Solutions. From our own analysis we noticed that the CEO story on each website is nearly identical. The CEO story on each website claims the company CEO is a Christian with three daughters (as of Aug. 27, 2018). “Michael Miles” is also listed as an employee for both companies on the BBB.
Nationwide Settlement Solutions has an F on the BBB with several warnings, so it’s possible that this company changed their name to American Settlement Services to escape the negative publicity. American Settlement Services now has 18 complaints on the BBB and is not rated.
The American Settlement Services website is pretty typical for a timeshare exit company. The company claims it can cancel timeshare contracts with a 100% guarantee. A guarantee like this doesn’t actually mean anything if the company charges up-front. They could simply take your money and then disappear without honoring their guarantee. This is why we like to recommend working with timeshare exit companies that offer an escrow payment option. When you pay with escrow, the timeshare exit company does not get paid in full until AFTER your timeshare is cancelled. Learn more about escrow and why it’s important here.
When reviewing the company’s testimonial page, it looks like American Settlement Services is inviting timeshare owners out to in-person consultations. This is usually an unnecessary step that increases the price of a timeshare cancellation service. Many timeshare exit companies invite owners in for an in-person consultation so they can use hard sales tactics on the timeshare owner. These in-person consultations are usually set up similar to how a timeshare resort sales presentation is set up.
American Settlement Services Cost
Similar to just about every timeshare exit company, American Settlement Solutions does not mention its cost online. You will need to contact them directly to learn more about their fees. However, complaints on the BBB for Nationwide Settlement Solutions (which is the same company) shows customers mentioning prices starting at $9,500 and being negotiated down to $3,500.
American Settlement Services Reviews and Complaints
American Settlement Services reviews online are overwhelmingly negative. The company has received 18 total complaints on the BBB over the past 3 years and also has several negative reviews on their Google My Business page. The company also operates under the name of Nationwide Settlement Solutions, which has an F with the BBB and several warnings. Nationwide Settlement Solutions has 47 complaints on the BBB as of Aug. 28, 2018.
Complaints against American Settlement Services and Nationwide Settlement Solutions mention aggressive sales tactics, poor customer service and lies.
Overall, there are too many complaints and red flags for us to recommend using this company’s services. Why take the chance when you can work with a company that does not charge you anything up-front until your timeshare is cancelled? We still recommend working with timeshare exit companies that offer an escrow payment option, so you are 100% protected from all possible scams. Learn more about escrow and why it’s important here.
Fill out the contact form on the right side of this page or initiate live chat in the lower right-hand corner for your free timeshare exit consultation.