Granite Consulting, also known as TimeshareRecover.com (a website that redirects to GraniteConsulting.com), is a company that may be able to help you exit your timeshare. They have been in business since 2016, and are located in Dover, New Hampshire.
Granite Consulting Website
While looking into Granite Consulting, the first place we noticed problems was on their website. While an unprofessional-looking website or homepage can be a red flag in its own right, what is more troubling is that combined with the slapdash use of typical timeshare exit company language.
Granite Consulting does, at first glance, seem to use some of the “right” phrases that would speak to what you need to cancel a timeshare, and the negative experiences that may have led you to invest in one. However, reading more deeply into the copy showed us that they simply are rattling off the phrases that you would expect to see on a timeshare exit company website, without providing any backup information or past experiences that speak to those phrases.
For example, they detail how past clients “felt misled or pressured into purchasing the timeshare ownership,” “felt like they could not leave unless they purchased the timeshare,” or “were told the timeshare was an investment.” They also note that “most timeshares are very difficult to sell or even give away,” and appeal to those who “feel like you are stuck and have no options.” They then go on to mention a “guaranteed exit solution,” but they do not offer any details as to what that solution or process involves.
The Granite Consulting website’s design does not seem to have much thought put into it (aside some admittedly nice stock photos of what appears to be Hawaii) and seems to emphasize the lack of effort put into the content. This is not indicative of a company that would put a great deal of conscientious work into recovering your funds from a timeshare company or resort.
Beyond this, as noted above, there is very little information about the process Granite Consulting would actually use to help you exit a timeshare. The Owner Info and About pages also leave much to be desired, as they contain virtually no information about the owners or staff who presumably do the work to cancel a timeshare or recover your resources on your behalf. There are only several paragraphs filled with clichéd language and run-on sentences that essentially tell a potential client nothing they don’t already know about what it feels like or looks like to be saddled with a timeshare.
Finally, there is the Timeshare Survey page, which we found to be interesting in that it baldly eggs on potential clients with emotional baiting, while asking about how they were baited into buying a timeshare in the first place.
This is incredibly unprofessional and egregious, and we would certainly not recommend any company that offers a survey that looks like this one.
Granite Consulting Reviews and Complaints
We found that the issues with Granite Consulting’s online presence were only exacerbated by the company’s reviews. They are not accredited with the Better Business Bureau and have no rating as such. While there are a few older positive reviews, there are mostly negative reviews and complaints. The main grievances are that Granite Consulting communicates poorly and erratically with clients, fails to issue refunds after failing to cancel timeshares, and hounds uninterested individuals or past clients who’ve stepped away from doing business with them.
Beyond the BBB, we discovered further complaints on ComplaintsBoard from several past clients. The general consensus of these complaints is that the owner and operator of Granite Consulting took materials from a previous employer and simply copied them over to this business without, apparently, copying over a habit of following through on contracts with clients.
Granite Consulting Cost
Granite Consulting’s website does not address costs. They do indicate that they provide free consultations to potential clients. Most of the complaints on ComplaintsBoard warn against paying upfront fees to this company, though, from which we inferred they most likely request this. As a reminder, when it comes to reputable timeshare exit companies, we recommend using those who use escrow for payments. You can learn more about why escrow payments are important here.
General Advice on Avoiding Scams Online
We unfortunately have to evaluate companies like Granite Consulting as little more than scams. It can help to have a model of what that looks like, though, as there are so many companies with online presences that do little to nothing for clients offline, aside take their money. It can help to keep the following in mind while browsing online to avoid scams and shady companies:
- Read for detail and don’t believe everything you see. Many scams rely upon using common industry phrases, but like Granite Consulting, do not use them properly or have strong information to back up those phrases. They typically make outlandish or exaggerated promises as well. A reputable company will not overpromise in this way, and will provide you with details on how their process works.
- Watch out for high upfront payments and nontraditional payment methods. Requests to pay via wire transfers or prepaid money cards are common red flags, but so are requests for upfront fees that do not use escrow, as well as agreements that do not have legitimate contracts. No money-back guarantee or amount of lip service is enough to actually promise that you will get a refund should a service not proceed as planned.
- Resist any pressure to act fast or pay for a service right away. A legitimate company will not try to push you into anything before you are ready to move forward. High-pressure sales tactics and hounding potential clients are huge red flags and indicate a business you want to avoid.
- Ask about licensing, identification, and insurance when it comes to local businesses. Working with a local company is typically a good idea, but to further pare down who is trustworthy or reputable, always be sure to ask about whether they are licensed and insured. Checking their identification is good to do as well, especially with any business dealing with your money or personal information.
We have absolutely no reason to recommend Granite Consulting/TimeshareRecover.com to anyone, and would caution you not only to steer clear of them, but also to keep an eye out for companies similar to this one when seeking to cancel your timeshare.
Fortunately, there are several other timeshare exit companies that, in great contrast to this one, are reputable and have several positive reviews. They also offer an escrow payment option which ensures that they have a solid incentive to cancel your timeshare completely. You can learn more about our recommended timeshare exit companies here and find out which one could be right for your situation.
If you still have questions, or are seeking input on how to find a creditable timeshare exit company, please feel free to get in touch. You can contact us using the contact form on the right side of the page, initiate the live chat, or give us a call at 833-416-8796