Titan Exit Group is a timeshare termination service located in Costa Mesa, California. They have been in business since 2019 and claim to be the solution to your timeshare headaches. One of their biggest missions is to give unhappy timeshare owners some relief from the hefty timeshare fees and fighting with their resort. While they seem genuine with these hefty promises, do they actually hold up to their own mission statement?
Titan Exit Group Website Review
The initial impression of the website is underwhelming at best. It has the same gestalt of the typical mediocre timeshare exit company with the poorly rendered stock photography and the business statement that drops at the moment you begin navigating the landing page. The initial statement is a little bit kitschy as well claiming that they take care of everything legally, ethically, and forever. To get to their contact page you have to click on a small tab that says ‘how do I get out’, which isn’t really a professional way to get people to your contact information.
The website’s general appearance isn’t the worst we’ve seen, but it definitely doesn’t give off a professional appearance. While we normally wouldn’t be nit-picky about the font either, it isn’t something that we’d attribute to a website that offers legal help. The font and stock photo choices don’t suit the professional and legal nature of the business and it cheapens the overall effect.
They also claim they were mentioned on Fox News, Fox Business, and CNN, though we aren’t given anything definitive about how they were mentioned or why. Their landing page has a video included to provide more information about why you would contact them and if you’re tired of your timeshare you should get a hold of them. The rest of the landing page is a small section dedicated to what they do and how they do it, but it is mostly fluff and doesn’t provide much to really describe their business process.
They claim to investigate your case, advocate for the cancellation of your contract, and then they resolve the issue for you. If you are looking for further information, they show a few of their blogs on the landing page to give you a sneak peek at their actual blog section offers. The only other information you’ll find on their landing page is their contact information, contact sheet to get in touch for the free consultation, and their headquarters address.
If you do decide to navigate over to their ‘how do I get out’ section, you won’t get much out of it. They only really mention why someone would get a timeshare and why you might want to get rid of it. They describe timeshares as money pits that don’t have any resale value and that it can be incredibly overwhelming to hold onto one of them. They claim that they are the best chance to get free from your timeshare without the hassle and pain that some timeshare exit services or attorneys might put you through.
If you’re hoping to learn more about Titan Exit Group in their ‘about us’ section, you aren’t going to find anything helpful. Even on their Better Business Bureau page, you’ll only find their contact information and there’s very little to back up their credibility. We don’t typically recommend timeshare exit services that don’t have much information about their credentials on their website or their Better Business Bureau profile.
Overall the website itself is underwhelming and we don’t like how little information they provide. Most of the information available is filler text and doesn’t make them look very credible. We could chalk this up to a lack of experience, but even then it seems like the website itself is on the weaker end of the timeshare exit companies we typically review.
Titan Exit Group Reviews
If you’re looking for testimonials that will help you make a decision about whether you should use the service or not, you’re going to be a little hard-pressed to find them. Titan Exit Group has no active reviews on their Better Business Bureau profile, and other than the reviews on their website from satisfied customers there isn’t much else to go on.
They do technically have an A rating from the BBB and are accredited by them, but there is nothing to back this up for potential clients to look at. If you want to see what they do well, you can peruse their vague testimonials from happy customers on their website, but we find those reviews tend to be lacking in substance and credibility. Any timeshare exit service can post up reviews on their website and claim they are legitimate even if they aren’t.
While we don’t think this leads to them being a scam, we do caution potential clients to be wary when they decide to contact the group for help exiting their timeshare. With the lack of information about who owns the company and who runs it, you don’t know who is going to be answering the phone when you contact them. These groups tend to get your information and then hold onto it even if you decide not to use them.
Navigating the exit from a timeshare is difficult enough without having to field spam calls and emails from a company you don’t even want to use. Without any information on a LinkedIn or their BBB profile as well, you could be putting yourself into a situation that could end in utmost disaster. With no point of reference and no credentials available for a business, it can be incredibly risky to contact a company that essentially has no presence.
You won’t know what you’re getting into and you could end up losing money or putting yourself in a complicated position while also navigating the issues with your timeshare resort. If there is no research to be done, it is best to proceed with caution until you can gather any further information.
Titan Exit Group Cost
We’re seeing a recurring theme with this company and we’re not finding any information on how much their services cost or what their payment plans look like. Even though they’ve only been around almost two years we don’t think that following the same formula as other timeshare exit companies is the best way to proceed. With only a free consultation available and no information about their services or costs before you take it, you’re left to either wonder or contact them.
They also don’t offer any escrow payment options outright, which is something we tend to recommend. Escrow payments not only protects you from losing money, but it ensures that your case is handled completely before any payment is sent through to the company. They have to complete their end of the contract before they get anything from you.
This is an important element that can make potential clients feel more comfortable with the company before they hire them. It may hurt the business to have their information fully upfront, but it can also keep them from getting potential clients as most people don’t want to go blindly into a consultation with a company they know nothing about. If you want to learn more about why escrow payments are so important, take a look at our blog.
Summary
Though they are still a relatively new timeshare exit service, Titan Exit Group is severely lacking in any relevant information a potential client might be looking for. Their website is outdated for a company that only started in 2019 and they have a lot of text on their landing and subsequent pages, but nothing of substance. They only really list what you already know about timeshares and why you would want to exit your contract.
Even their FAQ section is lacking in substance and you won’t be able to find any information about who runs the company or anything confirming the credibility of the group itself. This is concerning, considering you’ll be asking them to help you with legal work and handing off your money and personal information. So even if the company is just new and figuring out how to navigate the market, they could be more upfront about their services rather than filling up their website with fluff that doesn’t help potential clients.
While this doesn’t have the telltale signs of a scam, there are some red flags that shouldn’t be ignored. It is best to do as much of your own research as possible before you hire a timeshare exit company officially. There are also plenty of other companies that can do what you need while providing plenty of information about their services and what to expect before you even contact them.
All in all, if you can find another company that has even a fraction more information available and some reviews to go off of, you’ll be better off with them than Titan Exit Group. It isn’t a bad