The Aaronson Law Firm is based in Longwood Florida, and they’ve been in business since 2005 helping clients get out of their timeshare commitments. The Aaronson firm claims to have over twenty-five years of collective experience handling all manner of cases, including timeshare disputes. But do they actually handle business like they say they will?
Website Review
The general design of the website is easy to navigate. Everything is explicitly labeled and you can find your way to the information without having to hunt for it. That said, the landing page is a little bit cluttered and loud with so many photos, colors, and contrasting fonts. The wording of the subject matter is also clunky and while it is packed with information, it doesn’t flow well for concise reading.
There is no concise answer to be found on the website on if they offer escrow payments, which isn’t very comforting. A company that offers escrow payments is far preferable to one offering 100% money-back guarantees because it ensures that your exit company or the firm handling your case is held accountable. Having your money in escrow assures that your timeshare will be completely cancelled before any payment is released to the company or firm.
From what can be found on the website there is no concise answer as to if they offer either option. They say they do offer credit protection and the initial consultation is free, so those are some added benefits.
They claim they file an RPC and attach it to a civil complaint so the timeshare developer will be more willing to cancel your timeshare agreement rather than draw it out into a full legal case. They do not mention that you should contact the timeshare developer yourself before contacting the firm, which is highly recommended. Talking to the developer first may possibly help as they might be willing to let you go from the agreement without the need to get an exit company or firm involved at all.
One of the benefits of Aaronson Law Firm is that they use trained lawyers to help get you out of your agreement. Some exit companies will just write letters and send complaints on your behalf, but having a lawyer on your side while trying to negotiate the cancellation of your timeshare can make the process so much easier.
Aaronson also earns points in the trustworthy category as they are run by legitimate lawyers. The firm was started and is operated by Austin N. Aaronson, Esq., Kay Yi Aaronson, Thomas Acey, Esq., and Daniel F. Chwalisz II. A quick Google search will let you know that they are respected in the industry and have no criminal background. Some of these companies or firms will be made up of ex-cons so you have to be careful not to let yourself be drawn in by them without doing your research first.
Thankfully every lawyer employed by the Aaronson firm has been thoroughly vetted and they all have impressive credentials under their belts. The only individual on staff who is not a lawyer is Kay Yi Aaronson and she helps manage the firm as her experience in owning and managing is extensive. The other three lawyers on staff have years of experience as practicing lawyers and law clerks.
Aaronson Law Firm Reviews
There have been complaints filed about the firm in the past three years according to the Better Business Bureau. The initial complaint details that the firm allegedly falsely advertised their services, stating that the client’s money was taken but nothing was done to get them out of their timeshare. The client claims that they had attempted to reach out for further resolution to their case but were met with unanswered emails and a statement that the firm could not “force” the timeshare company to let them out of their contract.
The firm responded with apologies on the public forum about their lapse in communication with the client. They mentioned they are specifically a law office and not a timeshare exit team but that they wanted to advocate for the couple as they were tricked into signing legal documentation.
Another complaint was posted from a client who claims that the law firm has allegedly been working with them for two years to exit their timeshare contract and no progress has been made. They claimed they paid over $6,000 to work with the firm and have their contracts with the timeshare company terminated but communication from the firm has been poor and the contracts remain open. The firm responded with a poor apology and the client responded that they were contacted privately about the matter and asked to rescind the post on the BBB website in exchange for reimbursement of half of the legal costs.
This is not the kind of review we want to see from clients so we can see that this firm has some issues with client satisfaction. Though we cannot verify any of these claims. This could largely be due to the fact that they are a law firm that specializes in multiple forms of litigation and not a timeshare exit company proper. Like most law firms and companies, they do have reviews posted up on their website, but they are only positive ones.
They frame each of these reviews with a positive standout phrase from each of the reviews like very trustworthy, honest from the beginning, and outstanding service. The Aaronson Law Firm wants to drive home that they are an honest group that gets the job done when others might not be able to. If you want to go digging for some more honest customer reviews you’ll have to search a little deeper.
A site called LawyerRatingz had a review of the Aaronson Law Firm from a client who came to them for real estate law help. They claim that Aaronson allegedly did not know what he was doing and tried to ask for more money without handling the problem. Lawyers.com, however, has nothing but 5-star reviews that claim Aaronson and his team are the lawyers to trust when it comes to getting out of a timeshare.
If you search through their google reviews you’ll find they have 4.7 stars as most of their reviews are 5 stars rated with a few 1-star reviews sprinkled in. The complaints from those are mostly pertaining to their firm being ineffective in releasing them from their timeshare contracts as well as lack of communication.
All in all the reviews of this firm seem to be generally positive, but the few poor reviews do show you have to be wary upon hiring.
Aaronson Law Firm Cost
Nothing is specifically mentioned on their website to give you an idea of their pricing, but that seems to be the run of the mill for most firms and exit companies. Most firms won’t talk about their pricing upfront, but you can get a little bit of an idea of how steep or affordable they are from their client testimonials.
One testimonial in particular mentions that the fees are fair and that the knowledge and help the firm will give you is worth the price of hiring them. Another says that they had spoken with a different company who said that it would cost them $30,000 for consulting upfront, but that The Aaronson Law Firm was more akin to what they had budgeted for. This gives us an idea that their firm is reasonable and won’t bleed you dry for consulting or further help.
Summary
If you’re looking for a law firm instead of an exit company, the Aaronson Law Firm isn’t a bad choice. They specialize in timeshare exit litigation and they have a team of accredited lawyers so you know they have experience behind them. They are also well-placed as they are in the absolute centerfold of timeshare properties in Longwood so they have focused their business around helping individuals get out of their contracts.
Clients claim they are brutally honest but they are trustworthy and forceful when it comes to working with the companies that are trapping you in a timeshare. When negotiating with timeshare companies you need to be forceful and dedicated to getting the job done. It is hard to get individuals released from these contracts so it is important that your exit company or law firm has your back.
The Aaronson Firm has client testimonials that confirm they are friendly and helpful and have the drive to do the right thing for their clients. While there are some worrying reviews that say they lack effective communication and they make claims upfront to help but don’t follow through, the positive reviews outweigh the negative. As with any firm or exit company you should thoroughly vet them before going forward with your case.
Though the negative reviews mention that they take a lot of time with your case, others say their contracts were rescinded in less than six months so it looks like it goes by individual case.
Overall they seem to be a trustworthy firm that has been doing this for years so you aren’t likely to be disappointed.