Resort Exit Group is a timeshare exit service located in Myrtle Beach, South Carolina. They are placed right smack dab in the middle of where some high yield timeshare resorts are located, and they claim to have been in business since 2002. Even though they claim they have that many years of experience behind them, we don’t believe for a moment that this company is all it claims to be.
Resort Exit Group Website Review
If there were a website to review here we would review it, but unfortunately there isn’t. When you navigate to Resort Exit Group’s website you’ll find the shell of a domain with a link at the top right that asks you to renew now. The real disparity here is that there seems to be at least something of a presence on their Better Business Bureau profile, so it is strange that they’d let their website fall out of service.
While we don’t exactly have a website to review, we can talk about why a company that has allegedly been in business since 2002 would let its website go down. We can take a look at their reviews to try and puzzle out if this is a scam or just an old company that has gone defunct. It is highly possible that the company used to be legitimate but went out of business during the COVID-19 pandemic.
The strangest thing we can find from their Better Business Bureau page is that while they have apparently been in business for 19 years, all six of their reviews are from 2019. This seems odd to us as you would think a company that’s been around that long would have some sort of following whether that’s good or bad. Both positive and negative reviews are normal for a company that is nearly two decades old and with only six available that are positive from the same year, it looks fishy.
The fact that all of the reviews are within two months of each other in 2019 and there are none from the years before, we aren’t given much confidence that this supposedly long-standing company actually has the history they claim to. Googling can also tell you that there is a startling lack of any information regarding this company beyond a little bit of info on their Better Business Bureau page and an empty Yelp profile.
You can’t gauge any legitimacy from this company from anything you’ll find on the internet and if you look up the supposed manager you won’t find much either. There will be a few vague things you’ll find on Google about James Roswell, but there’s nothing definitive to say that it’s actually the man managing the Resort Exit Group. They are also not accredited by the Better Business Bureau, so you’re left to just wonder if the company is a scam or just a poorly managed group that’s gone out of business recently.
This kind of uncertainty should be enough to convince you that Resort Exit Group isn’t worth your time, but if you want to get an idea of what a timeshare scam looks like you can take a look at what we regard as ‘red flags’. One of which is avoiding companies that lack any sort of online presence. If there is no website and very few reviews to go off of you won’t be able to tell if the company is legitimate or helpful at all. Ratings and reviews tend to be the only thing potential clients can go off of to tell how a company will be before they contact them.
Companies that aren’t accredited by the Better Business Bureau should also be avoided as the BBB tends to be the gauge for how successful a company is at what they claim to be experts in.
Resort Exit Group Reviews
There are only six reviews available on the Better Business Bureau profile, and those six reviews are all from May and June of 2019. This is alarming as their website isn’t even active anymore so we can’t tell how long they’ve been offline. This makes us question the legitimacy of these most recent reviews, especially paired with the lack of reviews from any year before. This wouldn’t be so bad if this company has only been in business for a few years, but they’ve allegedly been in business for nearly two decades.
The reviews aren’t too similar in nature, so on that front, we don’t doubt the legitimacy. They are all relatively thorough and vary in length with personal stories added to most of them. Their Better Business Bureau page also mentions their profile was created in 2017, so if we’re going off of that we come to a few conclusions. They have likely only been active since 2017 and the supposed two decades of experience may be due to those who were on their staff when they started.
In addition to this, we can be led to believe that if they only just started in 2017 and their most recent reviews were in 2019, they were likely a new company still when the pandemic hit. This would make sense as to why their website is shut down and they are lacking any reviews before 2019. Some timeshare contract cancellations take 12 months to two years, so if the reviews are all from 2019 they got started right away with their clients and finished off their contracts in a relatively speedy timeframe.
Without any website or further reviews, there isn’t likely to be anything left of this company if it ever was legitimate in the first place. We are leaning more towards the company that had once been legitimate but is now defunct, but they could easily have been a scam regardless. With the lack of track record and legitimizing information, it is unlikely that this company is still legitimate if it ever was in the first place.
They have at least four of the red flags that constitute a timeshare scam, but we can neither confirm nor deny whether they were ever legitimate in the first place. It is best to simply avoid this company, which shouldn’t be hard considering there doesn’t seem to be a way to contact them other than a phone number and an address.
Resort Exit Group Cost
With no website and no way to contact them beyond a phone number, we don’t know how much their services cost. We can get a little bit from the reviews we find on their Better Business Bureau page, but even that isn’t much. The reviews mention the cost of their timeshares and how much that was weighing on them rather than the cost of the exit service itself.
We also do not recommend services that don’t offer money-back guarantees or escrow payment options because they are the only way to ensure that your case is fully handled without losing out on the money you’ve paid the service. Attorneys can be expensive and we know that timeshare exit services tend to be a little bit more affordable. You won’t get any information about your timeshare exit costs before you go through a consultation, and with this service there’s no way to do even that.
The reason we recommend escrow payments so heavily is it is the only way to fully hold a company accountable while they are handling your contract. You get the assurance that they will handle your contract in full before they ever get paid for anything they do for you. This may sound like it isn’t fair to the company or service, but it is more important to protect yourself from potential scams that will take your money the same way your resort is doing. With escrow payments you get the full assurance that you won’t be scammed further by an exit service.
As we see it, there is nothing left of this company beyond a phone number and this isn’t helpful to us in the slightest. They may have once been a good contender in the timeshare exit business but they currently have nothing left of them to be able to work with.
Summary
Whether this company was once a legitimate timeshare exit group or whether they were a front for a scam, we can neither confirm nor deny. There isn’t enough information available on the internet or any of their review websites to be able to gauge the full legitimacy of this company. It is unfortunate because it seems that their reviews were at least positive, so we can’t do a fully extensive review of the service without much to go off of.
Overall we just recommend avoiding this company as they have no online presence, no history, no credibility, and no reviews to go off of. Further than that there is no way to contact the company or hold them accountable for their services. So all in all it is best to simply avoid this company without anything to back them up as a legitimate or even still active timeshare exit service.