Last updated September 3rd, 2022
The Abrams firm is a timeshare law firm based in Olympia-Lacey, Washington that has been in business since 2001. They are an accredited law firm managed and run by Mr. John Abrams who claims that his firm has been the recognized leader in consumer protection since the early 2000s. Though they allege their mission is to always get timeshare owners the rapid solutions they need due to the predatory timeshare industry.
The Abrams Firm Website
There seems to be a reason why their web URL is theTimeshareLawFirm.com as they appear to be the end all be all of the firms to represent timeshare exiters. Something we really like is they lay out what you should expect from them immediately on the landing page. They used to be entirely pro-bono but now their consultations are entirely pro-bono and their flat fees start at $1000, but they assert they won’t take any fees upfront.
They cancel or terminate your timeshare within about a month and a half and the costs for these services never go above $4000 which is the maximum they will charge to help you. If you’re someone who is having an issue with a popular resort and there are others like you who are having similar problems, they recommend class-action filing so you and others like you can be free of timeshare scams without any extra costs. We like how much information is present on their landing page, offering up as much knowledge, news, and up-to-date information they can to potential clients.
Their ‘About Us’ section is even more impressive as it is separated into multiple sections. They have their general about them statement which lists their mission and why this business is so important to them, but then they have more in-depth sections about who is on staff with them. This includes two attorney profiles, their history in consumer protection, and then some information about their consumer protection lawyers.
Their credibility is immediately established by the profiles of two of their attorneys on staff, including Mr. John Abrams himself and his Partner Kathryn Bosse. Their credentials are laid out in detail from their Licensure to their Education and where they’ve practiced or mentored. This is comforting for those seeking timeshare exits as they know their contracts are in qualified hands.
They claim to put people first and have spent their time protecting timeshare owners and defending them against those resorts that would seek to take advantage of them. They allegedly go to great lengths to accomplish their goals as well. They also make a point to assure potential customers that they aren’t a scam company and you won’t get unwanted calls or flimsy promises when you take a pro-bono consultation with them.
They assert that their customers are thoroughly informed of their rights and the courses of action the firm is going to take on their behalf and only when they have the consent of the client do they charge their flat-rate service fee. This price is agreed upon before any service is given and the client knows what to expect up front without any hidden fees or lack of communication. You speak directly to the attorneys handling your case instead of salespeople or caseworkers who don’t know your case personally and they ensure you know what’s happening every step of the way.
They have a huge knowledge base section that provides in-depth information about nearly every timeshare and timeshare exit question you might have burning in your mind. They have answers to anything from your cancellation timeline depending on your state to spotting timeshare scams. If you have any further questions you can check out their blog for deeper explanations and further research.
If you have no further questions and have fully perused their experience and credentials, you can check out their contact sheet. This will help you get in contact with them and you can detail the information about your resort and why you’re contacting them so they know going into your call.
While we can’t say they are the perfect option to go with to help exit from your timeshare, they are one of the most upfront firms we’ve seen. They lay out what to expect as far as fees go and while they don’t offer an escrow payment option, they do ensure you know your fee is only processed once they’re sure they can take on your case and get you free of your contract. This firm appears to be one of the better options you can find out there.
The Abrams Firm Reviews
Unlike other timeshare exit solutions, the Abrams Firm doesn’t try to sell you on their services by adding a testimonials section to their website. Oftentimes those sections are filled with five-star reviews that you aren’t quite sure if they are true or if the company wrote them themselves. It is a bit hard to find testimonials from those who have used Abrams Firm, however.
They have two customer reviews on their Better Business Bureau page that are 5-star, but they also have two Google reviews that are 1-star. This is where their seemingly perfect facade does seem to be a little faulty. The two 5-star reviews are unsurprising, they carry some details about the firm being easy to work with and that they were given the results they had hoped for while working with them.
These individuals had been scammed before and were refreshed by the professionalism they found at Abrams Firm. The one-star reviews aren’t too concerning, but they do offer a different perspective than we’ve seen so far. One of them claims that their money was taken and they weren’t communicated with afterwards, and another says that they advise you to do more research and they believe there may be unprofessionalism and criminal activity.
While we have nothing to back up these claims and things have so far appeared to be normal with this company, we do always advise you to do more thorough research before you employ a firm or company to help you exit your timeshare. It is important that you trust the company you are going to put money towards and that you have a grasp on their credibility and ability to help you with your contract.
The Abrams Firm Cost
We like how upfront and honest the Abrams Firm seems to be about how much you should expect to spend. They used to offer pro-bono aid but since going National they have had to keep up with more fees. They do ensure that their clients know what they are getting into before they get into it though, which is something we can appreciate.
They assert that there are no upfront fees and that clients should expect to pay a $1000 flat fee at a minimum but they will never charge more than $4000 for any case. They claim there are no hidden fees and that payments are only taken once it is certain they will be able to help you with your contract. You should feel reassured after dealing with a timeshare scam that an honest and upfront company will help you out of your troubles.
As far as exit companies and firms go, Abrams is one of the few we’ve seen be this upfront about their costs. You shouldn’t be surprised by any hidden fees or exorbitant costs that you weren’t expecting. In that vein, $1000 to $4000 seems to be a reasonable expenditure for release from a pricey contract and hefty recurring maintenance fees.
While they may not be the absolutely perfect solution for everyone, The Abrams Firm offers highly credible and helpful options for those seeking a swift and inexpensive exit from their timeshare. Their attorneys appear to be dedicated to providing help to those who have been swindled and scammed by untrustworthy timeshare companies. The information they offer in droves on their website sincerely seems like they would help most uncertain timeshare exiters with burning questions they might be having but don’t want to wait until the consultation to have answered.
They also provide a thorough description of their attorneys’ credentials so you know exactly who is helping you and where they got their experience. While there are some uncertainties as far as whether their credible appearance is reality, they don’t have an abundance of testimonials trying to over-assert their credibility either. The small number of reviews split down the middle in good and bad, seems almost more trustworthy than dozens of 5-star reviews from sources you aren’t sure are actually real.
While they don’t offer anything in the way of escrow payments, you can be assured you won’t have your card charged any extra or hidden fees. The Abrams Firm appears to be upfront about their costs and won’t try to lead you astray for a few extra bucks to line their pockets. Of course, every solution has flaws, but they do seem to be one of the best when it comes to being honest upfront about what to expect.
We’d recommend this firm, but think you should do as much research as possible first so you know your decision is well-informed.