DPR & Associates is an attorney-staffed timeshare exit company based out of Bradenton, Florida. They have been in business for 9 years now and claim to be valued leaders in the timeshare exit community. Even with their A+ rating from the Better Business Bureau and their attorney-staffed guarantee, that doesn’t necessarily mean they are a trustworthy company.
DPR & Associates Website Review
Something to note that can be a little troubling when you’re looking for DPR & Associates initially, is that an entirely different company will come up in the Google search. You will have to directly search ‘DPR & Associates Timeshare’ in order to get to this company’s website. This is honestly a first tick against their reliability as a company, seeing as you might not even be able to find them right away when searching for a timeshare exit company.
Their landing page isn’t necessarily unimpressive, but there isn’t much to write home about. It has a very basic set up that right away boasts their A+ rating from the BBB and 100% money back guarantee as it is the first thing your eye is drawn to on the page. They also claim to be attorney staffed but this claim is almost misleading.
If you look at their tab bar on the top right of their landing page you’ll see one labeled ‘Our Attorney’. They quite literally are ‘attorney staffed’, as in they have a single attorney on their staff. This slight bending of their initial claims to have an attorney-based staff is misleading and that doesn’t give us much hope for them to be trustworthy when it comes to getting you out of your timeshare.
Their single attorney on staff is Contract Law Attorney Benjamin Carl Sorrell, who’s qualifications are only lightly touched on before the text turns into a sale’s pitch about how they’ll get you out of your timeshare. The photo next to this bio is also not a photo of Sorrell, but instead a stock photo of a lawyer. When you click the provided link to Sorrell’s Lawyer Directory page, you’ll find his credentials and the information for his own firm which does check out as legitimate.
Their ‘About Us’ page doesn’t give us much to go on either, claiming that they have nine years of industry experience but no credentials on their site to back that up. They also continue to boast about being attorney-staffed, which supposedly sets them apart from other timeshare exit companies but they only have one attorney on staff as far as you can tell from their website.
They do touch more on their 100% money back guarantee and their no cost consultation, but they don’t mention anything about payment options. We don’t like to recommend timeshare exit companies that don’t mention escrow payment as an option. Escrow payments ensure clients that their needs will be handled in full before any payment is submitted to the company. To learn more about why escrow payments are so important, check out our blog.
Their FAQ section only offers a little bit of supplementary information. They answer questions like how long it will take them to get you out of your timeshare, and if they can recover fees. When asked what their service fee is, they essentially lead you right back to consulting with them with the claim they’ll give you a quote once you’ve spoken about your needs.
They don’t provide nearly any information on exactly how they get you out of your timeshare contracts either. They offer the same telltale signs of a scammy exit company as they restate and reiterate that you’ll learn more by contacting them rather than providing any information outright. This isn’t what you’re looking for when you’re in need of a timeshare exit company, as you’re likely already being jerked around by your resort. A timeshare exit company should provide comfort and relief for the client, assuring that their complicated history with their timeshare will be wiped away sooner rather than later.
The overall look of the website isn’t impressive and is filled with stock photos and a fairly weak amount of information about their credentials and what they actually do to help you out of your timeshare. From the appearance and information available alone, we already don’t get a good feeling about how helpful they’ll be in your quest to get free of your timeshare contract.
DPR & Associates Reviews
DPR does offer some client testimonials on their website, but from the information they’ve already provided they aren’t something we put a lot of stock in. Every timeshare exit company is going to put five star reviews on their website, and there is no guarantee of their legitimacy. The reviews provided on DPR’s website aren’t promising at all as they only have a small handful in their rotator that rotates back to the same reviews a few times.
They are also relatively brief and very similar to one another, not offering anything really in the way of specificity for individual cases. If you want an idea of what to expect, you won’t really be able to find one on the internet. When you are brought to their BBB page, you’ll find that A+ they boasted about to be pretty much bogus. They have an A+ rating, but they also have a claim that they aren’t a BBB accredited business.
They are completely devoid of any testimonials from any clients at all, which is alarming for a company that claims to have been in business since 2012. They have two ratings on the entire internet that isn’t available on their website and both are on their Facebook page. They are from 2018 and 2019 and both claim that DPR was incredibly professional and communicative through the entire process.
The lack of customer reviews or thorough information provided about this business on the internet sets off alarm bells for us. Even with the accredited attorney listed on their website, they don’t give us much to go on as far as identifying other team members goes. There are three names listed on their BBB profile, which are Jeffrey P. Robins, Katherine Y. Wada, and Loretta A. Lindsay.
A quick Google search yields next to nothing about these three individuals, only providing a website for registered Florida businesses including Robins and Lindsay’s names. There are no LinkedIn profiles or anything of the sort that can provide credentials for these individuals. This is a huge red flag.
We see a lot of scams when we’re reviewing timeshare exit companies, because unfortunately there are a lot of scams out there that are trapping individuals who have already been scammed. Individuals who are already in a difficult position because of their trouble with their timeshare resort often get taken in by companies who claim to help but end up scamming them further. This is why we highly recommend only trusting companies that offer escrow payments upfront and that have credentials and reviews available from reliable resources.
If you want to learn more about how to identify timeshare scams, check out our blog.
DPR & Associates Cost
Unfortunately, there isn’t much information available for how much you’d be shelling out to DPR for them to take on your case. They offer a free consultation initially, but they don’t give you any indication of how much they would initially quote for your case. They claim that once you establish contact and they have more information about your case, they will be able to identify how much it will cost to have them handle everything.
While it is helpful to know you’ll be getting an eventual quote for their services, receiving it only after you’ve given them a point of contact isn’t the right way to conduct business. We don’t want you to get involved in another scam when you’re already handling a lot from your resort. You should know upfront how much to expect to pay your timeshare exit company, especially if you’re navigating fees from your resort already.
Summary
If you’re looking for a trustworthy timeshare exit company that provides comprehensive information and credentials you can back up, this is not the one for you. While they do provide the information of an attorney that supposedly helps them with their work, they are completely misleading. They claim to be attorney-staffed, but only have one attorney that works with them on a contract basis.
It is also a bad sign that you can’t find them immediately when you’re searching their name on Google. The lack of reviews and inability to find their founders or staff when searched doesn’t give us confidence that you’re working with credible individuals who will handle your case with care. DPR & Associates doesn’t provide any comprehensive information on their website and their BBB profile is virtually empty when it comes to anything of substance.
So if you need a timeshare exit company you can trust to get the job done and done well, DPR & Associates LLC is likely not for you or your needs. Take a look at our recommended timeshare exit companies instead. Or, give us a call, initiate live chat or submit a contact form on the right side of the page.