Easy Timeshare Relief is a timeshare exit company based in Meridian, Idaho, offering quick and easy timeshare cancellation with minimal hassle. While they have been in business since 2009, they claim to have 15+ years of successful timeshare contract cancellation among their staff alone. While these claims may be comforting to the weary timeshare owner, they may also be misleading. Does Easy Timeshare Relief live up to their name, and will you be left feeling relieved or disappointed?
Easy Timeshare Relief Website Review
Initially, the website itself doesn’t look bad. While some timeshare exit companies have heavily outdated websites, this one seems to at least be polished, functional, and not too cluttered on their landing page. They do have a cheesy little video embedded into the beginning section of their landing page, but this has been a common trend among many timeshare exit companies as a way to show who they are and what they do.
This tactic is used to immediately grab a potential client’s attention so they don’t navigate away, but not many people will take the time to actually watch the video. The rest of the landing page is neatly packaged, rather than having huge chunks of words that the reader is forced to chew through. They have a small statistics section, offering to potential clients a history of 10,000+ clients served, 5+ million in canceled debt, and the average savings for their clients which rounds out at $21,870.
While we don’t have any idea if these claims are true, they do serve a purpose to help initiate credibility so the potential client feels more comfortable. This can be misleading though and we typically don’t recommend companies that mention statistics without any viable information to back it up. While we can’t verify the legitimacy of these claims, we do appreciate the following information they provide about how to apply online and the helpful resources from their team.
While most sites have a blog section now, we do like how they have updated theirs so frequently. There are posts from late June 2021 about how to pick the right timeshare exit company, what the actual cost is, and how to get rid of the timeshare without ruining your credit. They also immediately offer some frequently asked questions that most who are seeking to exit their timeshare are wanting to know the answers to.
When you click on their Cancel Your Timeshare Link, they offer an application to contact them and a step-by-step of how easy it is to start your cancellation process. They do give you a disclaimer to assert that you should be ready to accept a call from them if you fill out the form as they are a consumer advocacy group that will help file on your behalf. The form is thorough and offers plenty for their potential clients to communicate before their initial meeting.
A deeper look into their blog section is thorough as well and has three pages worth of informational blogs spanning multiple topics. There are blogs on education, how to avoid scams, how to find a legit timeshare firm and the best way to exit timeshares. So if you have questions you want to be answered before you make contact with the company, you should take a look at their blog section.
The only other sections of note are their testimonials section which we will get into later, and their contact page. They also have a convenient calendar tab at the top of the screen and when you click it you’ll be guided to a Calendly link so you can set up a time to chat with one of the company’s associates. The only information we are unfortunately missing is any indication of payment.
We typically recommend companies that offer an escrow payment option as it is the most secure way to ensure the job will be done before you pay your exit company anything. If you want to learn more about why escrow is important, check out our blog.
Easy Timeshare Relief Reviews
One of the interesting aspects of their website’s testimonials section is that there are video reviews. This is supposed to make people feel like the company is more credible, but we also don’t know if these individuals know the owner of the company or were paid to leave these thorough video reviews. It does help that the company didn’t include only 5-star reviews on their testimonial page, but the 4-star reviews don’t indicate why they weren’t fully satisfied.
They have four reviews and one complaint filed against them on their Better Business Bureau page. The four reviews are all five stars and mention that the associates at Easy Timeshare Relief were professional, reasonable to work with and that they provided the relief that is promised in their name. Three of the reviews are short but there is one by Lexi V who alleges that they promised they would be able to release her from her contract in 12 months, but they finished in 10.
These positive reviews are certainly helpful to their reputation, but they offer little of value. Other than the claims that these individuals have met the associates of Easy Timeshare Relief at various locations, there isn’t anything to confirm their credibility. Their LinkedIn doesn’t even offer an idea of who is working for the company at all despite clients mentioning names in their reviews.
There is still no information on payments or how much they were charged, but there is a complaint that gives an idea of payments and it isn’t positive in the slightest. This individual alleges that they were told as soon as they paid $1799, they would have their timeshare contract transferred immediately. They claim they asked for a refund but they were told that it was their fault they got the paperwork in too late.
They were also allegedly told because they are a small business they did not have the funds to return the payment. There is then a back and forth argument between the disgruntled client and the company claiming forms were missing and then an agreement was met that they would refund a portion if the complaint was removed. The validity of the client’s claims seems to be called into question when she mentions that the conversation was had at a Fred Meyer and they should be able to tap into the surveillance equipment to get what was actually said.
The company shoots back with the information that they had been in contact with the client and that they had done everything in their power to reach a consensus but could not do so. The testimonial is left up as the client alleges they were only given a refund of $1000 and that they had never agreed to delete the complaint unless the refund of $1799 was made in full. While the company disputes this agreement there is no definitive evidence to sway the reader one way or the other.
Whether the complaint is valid or not, $1799 is a large amount of money to be out of. This is why we recommend an escrow payment option as it is the best way to ensure your money isn’t handed off before contracts are completed.
Easy Timeshare Relief Cost
We aren’t given any definitive information of how much it costs to use their services, but from the complaint on the BBB, we do have an idea that timeshare transfer costs upward of one thousand. They do claim to not take any money upfront, but we aren’t sure if that’s true or simply stated to help ease clients into using their services. The only way to get a complete answer for how much the cost of their services would be is to contact them, which we view as a bit of a red flag.
Once you contact them they have your information and will be able to contact you back even if you decide not to use their services. This can lead to annoying cold calls which no one wants to put up with while trying to handle getting out of their timeshare scam.
Summary
While the company has a very professional website and a good portfolio of informational blogs to offer potential clients, we aren’t sure we buy what they’re selling. Perusing their Better Business Bureau profile shows that the company is listed under three additional names, which is one of the red flags for a scam. They also claim to have been in business since 2009, but their reviews don’t span back that far at all.
Mr. Steven Cuccia is also listed as the owner of the business, you won’t be able to find him on their LinkedIn. While they do have a LinkedIn and a BBB page, they aren’t accredited by the BBB despite their alleged 11 years in business. If a company is going to claim they are accredited by the Better Business Bureau on their website, they should at least actually be accredited.
All in all the company gives a good front of being a trustworthy timeshare exit company, but we aren’t sure they have the ability to back it up.