Montgomery & Newcomb, LLC is a law firm that may be able to help you get out of a timeshare. They are located in Springfield, MO, and have been operating since 2018.
Montgomery and Newcomb Website
We found that Montgomery and Newcomb gives a fairly professional impression with their website, thetimeshareattorney.com. (Please note that this is the address of their newer, updated website — there is an older website, montgomerynewcomb.com, that is slightly easier to find but not their current hub.)
This website is easy to navigate, the design is clean and simple, and the content has substantial information about their staff as well as their practice areas. Montgomery and Newcomb’s website speaks to their having experience in not only timeshare exit, but also real estate law, pharmaceutical cases, and personal injury law.
When it comes to the timeshare exit portions of their website, the impression is a little more of a mixed bag. The Process page (accessed under “About Us” in the navigation) does not necessarily go in-depth as to how Montgomery and Newcomb cancels a timeshare, but it does note how they evaluate a case and what they pursue from a resort or timeshare company after that initial case review. There are also some notes on what to do about maintenance fees that could prove helpful to a timeshare owner.
Beyond this, there is a page called Why Our Firm? which addresses their lengthy experience in the legal field as well as the typical claims made in timeshare sales presentations. Their supposed “75 years of experience” is almost certainly combined, considering the fact that the firm itself was founded so recently; the list of “Top 22 Lies Frequently Told During Timeshare Sales Presentations” is probably familiar territory to most timeshare owners. It is not necessarily anything special that they can speak to these typical claims. If anything, it simply demonstrates that they are knowledgeable of what parts of the timeshare industry get an emotional rise out of people, and may remind you of what you’ve gone through in order to encourage you to do business with them.
There’s also a page called Timeshare Cost that includes a “Timeshare Maintenance Fee Calculator.” Again, depending on how you view this it could either be helpful or somewhat manipulative. Odds are good that, if you’re looking for a timeshare exit company, you’re aware of how high your maintenance fees can be, so this is probably not new information to you, and in fact is quite fresh in your mind. Knowing how much you could expect to pay to get out of your timeshare — information that we could not find on Montgomery and Newcomb’s website — would probably be far more helpful.
Montgomery and Newcomb Reviews
Unfortunately, having a decent-looking and professional website does not always imply that a business is trustworthy. This appears to be the situation with Montgomery and Newcomb. When we looked into their online reviews, we found that they are significantly mixed. Their Google reviews, to start with, include both very positive, grateful comments, as well as negative, frustrated comments. It’s hard to draw a conclusion from this conflicting feedback.
Their BBB page, on the other hand, says they have an A rating, but that they are unaccredited. It also hosts some serious complaints that put Montgomery and Newcomb at 3.5 out of 5 stars. A few of these negative reviews are as follows:
- “My wife and I are really tired of being scammed by attorneys. This complaint/problem is with promises made by a Springfield, Mo firm by the name of Montgomery & Newcomb. They had accepted money to help us get out of a fraudulent timeshare situation. They signed us up for their services with lots of promises on January 1, 2019. After their letter saying their process may take as much as 12 months, they have sent only one letter to the resort firm that had taken advantage of us. Naturally, that produced nothing.” (From Jan. 2020)
- “After two years Montgomery/Newcomb provided no evidence that they took any action to terminate my timeshare agreement. As far as I could determine they took my money and did nothing.” (From Apr. 2021)
- After 3 years of no action on our terminating our timeshare I have asked that we be removed from the Lawsuit so that we can utilize the program the timeshare is offering to get rid of it. Huge waste of money. (From May 2021)
We cannot overlook these kinds of comments, as they are not only huge red flags, but also indicative of fairly common practices in the timeshare exit industry. Many people end up paying attorneys or timeshare exit companies ahead of time, and end up never hearing from those companies again. They’re then still stuck with their timeshare and all of its associated fees. This is a situation you definitely want to avoid, as it doubles down on the experiences you’ve already had with your timeshare in the first place, so it’s important that you carefully evaluate the legitimacy of a timeshare exit law firm or company’s promises and claims.
Montgomery and Newcomb Cost
As we cited regarding the website, there is not much information in the way of costs you can anticipate from Montgomery and Newcomb. Their website does not speak to a money-back guarantee, which at first glance should be a positive, as it seems to imply that they do not require upfront payments. However, like the reviews above say, people’s experiences have said otherwise. While they definitely offer free consultations — something to take advantage of when it comes to most timeshare exit companies and law firms — that certainly isn’t a foundation for a recommendation, nor does it indicate that working with them will be reasonable or affordable.
As we’ve outlined elsewhere on this site, working with a reputable attorney to exit your timeshare can be quite effective, but may also run you a higher cost. This is especially true if you owe a mortgage on the property. It can also turn out to be a more collaborative process, and require more time and effort on your part. So given Montgomery and Newcomb’s complaints, we would recommend treading carefully in this area.
What to Look for in a Timeshare Exit Company
Given the nature of what we could find about Montgomery and Newcomb, it’s important that we note what you should look for in a timeshare exit company or law firm. Businesses like theirs are not uncommon in the timeshare exit industry — meaning, it’s easy to find companies that appear to be highly professional but don’t have a great track record.
So what should you look for in terms of green flags? What is indicative of a trustworthy timeshare exit company? To begin with, whatever company you choose should have a solid reputation, and they should also use escrow for payment. This means that the company does not get paid until your timeshare has been completely canceled. You can learn more about why escrow is important on this page.
A few other qualities you should look for in a timeshare exit company include the following:
- An A (or higher) rating with the BBB, accreditation, and few (if any) complaints
- Several years in business
- A physical office address rather than a PO box
- A professional-looking website
- A written contract for any services rendered
There are several companies that can speak to having these qualities, and we are committed to researching them thoroughly and featuring them on this website. You can review a list of our recommended companies on this page. All of them have a great track record of success in getting people out of their timeshare contracts, and have proven themselves to be legitimate and trustworthy.
Still have questions about Montgomery and Newcomb, another timeshare exit law firm, or timeshare exit in general? Get in touch with us today. You can give us a call at 949-229-7748, fill out the contact form on the right side of the page, or initiate the live chat to get started.