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Can You Get Rid of a Royal Villas Timeshare?

Timeshare Resale Market for Royal Villas

Working With a Timeshare Exit Company

Royal Villas is a resort located in Mazatlan, Mexico, that has its own timeshare program. They are owned by RCI, the largest timeshare company in the world.

If you own a Royal Villas timeshare, you, like many people, might be seeking a way to get out of it. Maybe the hotel itself has given you no issues, but it’s rare that you are able to book a week’s stay there. Or maybe you haven’t had the opportunity to book at all, and do not want to keep paying maintenance fees on the property. Whatever your reasons, you should know that it is possible to get out of Royal Villas timeshare, and many others have sought to do so.

Specifically, when we looked into Royal Villas Resort, we found several reviews that reflected that the nature of the timeshare program was not all it appeared to be. The hotel and resort itself seem to be relatively average, but timeshare owners had a great deal of problems with the timeshare management aspect. A few sample reviews and complaints are below.

From Yelp:

“This is a hotel with a beautiful view of the ocean side, with it’s private beach and clean rooms. There room service is great and very friendly. What I did not like was that I did my booking online and had my confirmation forms, but when I got there, they did not have my reservation and there rooms were almost fully booked. Aside from that they wanted me to put in a deposit to get my room there since they did not book my reservation that I had already paid for. It was truly disappointing and got my vacation on a bad start. Also one of there two available elevators provided for the customers was out of service and the other elevator took a very long time to get to your floor. It’s a nice hotel, but a little more maintenance and organization would not hurt. Other than that, did enjoy the location of the hotel.”

From TripAdvisor:

“We had stayed here about a year ago and only had good things to say … when we went to check in this time we were told that there was a mandatory $550.00 a person all inclusive fee per week. The information was buried on the third page of the RCI reservation confirmation paper, under the description of units and “other things you may find helpful”. I told them I would rather sleep in the street or my rental car, cancelled the reservation, and walked out. Luckily I knew of a very nice B&B that we were able to stay in instead. So though I agree that Royal Villas is a very nice place to stay … the all inclusive fee was a real shocker and definitely a reason for us to be more careful with our reservations in the future.”
My husband is a timeshare owner for over 15 years and we return to Mazatlan and Royal Villas every other year. This year in particularly disturbing as so many little things were off. … Our sink in the bathroom was leaking. It took several calls and several different handy men to fix and we reported it first thing in the morning only to return from an excursion in the evening and it still not be fixed. The furniture is stained on the edges and the rooms are in serious need of an upgrade. Wireless internet was non-existent even though we were provided with two codes. We were even picking up wi-fi from the Costa next door with a stronger signal than we were getting at Royal Villas. What we like is the location and many of the staff have been there and no us. We will be back in 2017…hopefully there will be some changes”

So as it stands, those who want to cancel Royal Villas timeshare most often have been met with hidden fees, unexpected changes to their contracts, and false promises from salespeople. The properties and rooms have also been reported as run-down and in need of updates. If this sounds like your situation, keep reading to find out more about how you can effectively get out of your Royal Villas timeshare.

Royal Villas Official Timeshare Exit Program

Sometimes, with a resort like Royal Villas, you can work on canceling on a direct basis. While we did not necessarily find information on an official timeshare exit program on the resort’s website, there is a specific line for timeshare related inquiries. You can find this by searching “Royal Villas Mexico” and navigating to the resort’s homepage. From there, scroll down to the Contact Us section, where you can find the phone numbers listed under “Time Share Reservations.” That said, while exploring the Royal Villas website, we found that some of the links were not functional, including the link to book a room. While this is not surprising considering how dated the website is, it does not exactly bode well when it comes to getting in touch, so we would definitely recommend looking into other avenues to get rid of Royal Villas timeshare.

Timeshare Resale Market for Royal Villas

Selling your Royal Villas timeshare on the resale market is one route you might look into. This is an option only when you don’t owe a mortgage on the property. If you’re able to move forward with resale with that in mind, we typically recommend the following low-cost resale platforms to get out of Royal Villas timeshare:

Craigslist (free)
Ebay ($50)
Myresortnetwork.com ($34.95)
tug2.com ($15/year membership)
Redweek.com ($59.99 – $125)

If you can find a buyer on one of these platforms, you can save yourself the costs involved in hiring a timeshare resale broker. However, that said, you’ll also have to sort out the timeshare transfer to the buyer on your own. Since this can be challenging, some people do choose to go with a broker instead.

You should know that using a licensed timeshare broker can make the timeshare resale process a bit easier and less stressful, but they’ll also take in the neighborhood of 50% of the final sales price as commission. So we’d just recommend examining carefully whether this is right for you.

Working With a Timeshare Exit Company

Another option for canceling your Royal Villas timeshare is working with a timeshare exit company. A legitimate timeshare exit company will work directly with the resort in order to get you out of your contract, and cancel any remaining fees.

Though this can be a bit more expensive than other methods to get rid of Royal Villas timeshare, it can also be one of the most effective. If you decide to go this route, be sure to research your options thoroughly, and have a look at our list of recommended companies. There are several less-than-trustworthy timeshare exit companies out there, so we only recommend companies who have a record of successfully getting people out of their timeshares and exclusively use escrow for payment. Escrow is an important feature because it means that the company will not get paid until the timeshare is no longer yours. You can learn more about why escrow is important on this page.

Summary

This website was created to help people like you get out of timeshares like those at Royal Villas Resort. Legitimate timeshare exit companies are often difficult to find — as with the timeshare industry, the timeshare exit business has a great deal of scams. The companies we recommend have all been carefully reviewed and have excellent records, so are capable of getting you the assistance you need.

When you’re ready to determine which timeshare exit company could help you cancel Royal Villas timeshare, or if you have any other questions about canceling a timeshare, please feel free to get in touch with us. You can give us a call at 833-416-8796, submit the contact form on the right side of the page, or initiate the live chat to get started.

Can You Get Rid of a Playa Grande Timeshare?

Playa Grande Official Exit Program

Playa Grande Class Action Lawsuit

Working With a Timeshare Reputable Exit Company

Summary

Playa Grande Resort and Grand Spa, located in Cabo san Lucas, Mexico, is a resort that is part of Solmar Hotels and Resorts, which has its own timeshare program, Grand Solmar Vacation Club. Grand Solmar Vacation Club is part of RCI, the biggest timeshare company in the world. If you’re the owner of a timeshare at Playa Grande, it could be that you get to enjoy your membership; however, it could also be the case that you, like many other people, want to cancel Playa Grande timeshare. Your reasons could be related to rarely — if ever — getting the opportunity to book, the maintenance and extra fees associated with the timeshare, or the constant pressure to buy another property. When we looked into Playa Grande and their timeshare program, we found that these were related to the most prominent reasons people wanted to cancel. More specifically, some of the most glaring reviews and comments we found are below. From TripAdvisor:

“If you own a timeshare here be careful they add Resort.com and on call travel protection to your maintenance fee without you knowing. Then when you try to canel [sic] they want to charge you a cancellation fee…this is an unethical business practice and scam that they seem to want to get away with. Plus they constantly bombard you when you visit wanting you to buy more which gets old when you already own. The resort is great however the business practices tend to be on the shady side. BE CAUTIOUS IN YOUR INVESTMENT WITH THEM!”
“Throughout our stay as we were sitting around by the pools we heard many owners, RCI members, and guests complaining about many things from room changes, not being allowed to bring food down from the rooms to the pool (even in plastic glasses / containers) as they want you to buy everything from the resort, even though the suites have kitchens. As one person said, “this resort has their hands in your wallet all the time”. Many owners we spoke to said they are selling their timeshare and purchasing at another place because the management doesn’t care anymore.”
“While the resort is beautiful and in a great location, the Playa Granda timeshare push is a real turn off. While we declined to participate in the 75 minute timeshare tour that you are immediatly [sic] pushed towards upon check in, we were able to witness a non stop tour of our pool area by individuals on the timeshare sales tour. While most individuals goal is to relax on vacation, it is almost impossible to do so, even in an pool area due to constant sales presentations. We were constantly approached in the lobby area asking if we had changed our mind regarding the time share presentation. While Playa Grande has nice rooms, and views, it is a burden to deal with the tacky timeshare salespeople. Used car salesmanship at its best.”

From Yelp:

“There are several Solmar properties including Solmar, Playa Grande, Grand Solmar, and Rancho. People book Solmar and think they’ve been ‘upgraded’ to Playa Grande when they arrive. Don’t kid yourself. There is no ‘upgrade’. Playa Grande is the lowest offering in the collection. If you book Solmar, you will definitely end up at Playa Grande. … There are much better places to stay in Cabo. I would skip the entire Solmar brand.”
“Whatever you do, do NOT fall for the lies this resort will try to sell you!!! Pretty much everything they told us we were purchasing was a lie, right down to the prices, the type of room we were getting, the weeks we would be able to use and their cancellation policy!! Plus, there were plenty of hidden fees!! There are many other nice places to stay in the Cabo area….steer clear of this place for sure!!!”

On these platforms as well as their BBB site, unfortunately, the ratings reflect the reality:

An F with the BBB and no accreditation
3.5 stars on Yelp and several 1-star reviews
Several 1- and 2-star reviews on TripAdvisor and complaint threads about their practices

Ultimately, what is positive about the resort itself appears to be overshadowed by pushy sales presentations, false promises, and hidden and tacked-on fees. There is a lot that makes Playa Grande not what it initially appears to be, and if you want to get rid of Playa Grande timeshare, you’re definitely not alone.

Playa Grande Official Exit Program

If you are looking for an official means to get out of Playa Grande timeshare, you can start by visiting their Membership website to learn more about whether this is possible. A quick Google search for “Solmar membership” will get you there; once there, the Contact section has the phone number and email address for customer service.

This section of the site has a warning regarding scams, so we would assume they do not encourage timeshare owners to work with third parties to get rid of their timeshares. However, part of the reasoning they provide is related to a class action lawsuit against Solmar Resorts, and Playa Grande specifically. Thus it’s hard to say how much of this language is in the timeshare owner’s interest. Either way, since it can be challenging, if not impossible, to finalize a cancellation of all fees and contracts directly through a resort, we’d definitely suggest looking into other options instead of spending your time trying to exhaust this one.

Playa Grande Class Action Lawsuit

Regarding the class action lawsuit mentioned on the Solmar Resorts membership site, you can find more information about this with a quick Google search. The following lawsuit was filed in early 2021:

Mitchell Reed Sussman, Plaintiff-Appellant, v. PLAYA GRANDE RESORT, S.A. DE C.V, a Mexico corporation – Superior Court of California, County of Riverside Superior Court, case no. PSC 1903477

It appears that the lawsuit is still pending. That said, its language is related to defamation, which is interesting in that the lawyer suing the resort was accused of running a timeshare exit scam. Further investigation shows that this may in fact be the truth. However, that in no way erases the very real and very glaring issues with the Solmar Resorts timeshare program. More so, it highlights how important it is to be careful in all areas of timeshare ownership, including timeshare exit. The good news is, there are plenty of green flags you can look out for when it comes to hiring a timeshare exit company.

Working with a Reputable Timeshare Exit Company

The fact is, resorts and timeshare exit companies know how profitable this industry is, and in many cases are more interested in keeping your money — and keeping you locked into unfair contracts — than serving you. However, this isn’t the case with every timeshare exit company. We created this website in order to review timeshare exit operations and feature those that are honest, legitimate, and helpful.

When looking for a company who can help you get your contract and all of its associated fees canceled, you want to first and foremost find one that uses escrow for payment. This means that the company does not get paid until they’ve completely canceled your timeshare and you’re totally satisfied with their work. You can learn more about why escrow is important on this page.

Beyond that, you should also look for companies with the following:

An A (or higher) rating with the BBB and few complaints
Several years in business
A physical office address rather than a PO box
A professional-looking website
A written contract for any services rendered

Summary

When you’re ready to get help in canceling your Playa Grande timeshare, be sure to review our list of recommended companies. All of these companies have a great track record of helping people get out of unwanted timeshares and all of the associated contracts and fees.

Still have questions about how to get out of Playa Grande timeshare, or about timeshare cancellation in general? Feel free to get in touch. You can get started by initiating the live chat, filling out the on-page contact form, or giving us a call at 833-416-8796.

Can You Get Rid of a Pacifica Resorts Timeshare?

Pacifica Resorts Official Exit Program

Get Rid of Pacifica Resorts Timeshare with a Reputable Exit Company

Avoiding Timeshare Scams

Summary

Pacifica Resort is an Ixtapa, Mexico-based hotel and all-inclusive resort. They have their own timeshare program that is owned and managed by RCI, the world’s biggest timeshare company.

If you’ve purchased a timeshare with Pacifica Resorts, you may have one of many reasons for seeking to cancel it. While some people enjoy staying at the property itself, perhaps you have not been able to book nearly as often as you expected, or don’t want to continue paying maintenance fees on the property. Or maybe you feel you were pressured into buying the timeshare in the first place.

If this sounds like your situation, you’re not the only one who wants to get rid of Pacifica Resorts timeshare. Some of the most common reasons we found people wanted to do this included:

High-pressure sales tactics
False promises
Major increases to maintenance fees that were not previously agreed upon
Bait-and-switch practices, especially regarding property values

More specifically, when we looked into specific complaints, we found the following reviews.

From TripAdvisor:

“I have been an owner of Pacificia for 15 years and have watched their development over this time. The view is great and the beaches are uncrowded. The one thing to know is do not go on any of their excursions, they are totally worthless. The management are a bunch of worms that promise you everything, then the moment they get your money, you no longer exist. Like to walk, well this is the resort for you, because you are going to be doing a lot of it, as the rest of the hotels are some distance away. The maintenance fee goes up every year without fail. Stay away from the sharks that sell these timeshares because they could sell sand in the Sahara.”
“I have just returned from my annual vacation at Pacifica. I own a timeshare there for many years and unfortunately this resort has gone downhill. There are many positive comments from people here for the first time but they don’t get to see it all. … The staff are very helpful and friendly but higher management gives priority to Sales and seems to ignore the suggestions and comments of owners. Sales people will promise anything to get the sale and then the other staff are left to try to correct their promises in later years. This resort is in a great location on the best part of the beach … and they should sell the resort based on its merits not false promises.”
“Several of our family were going to this resort in late March of this year. The resort contacted us to let us know there was a discount for the all inclusive if it was paid before arrival. We all paid our full amount and looked forward to the trip. The week before we were to go, everything was shutting down and that was the end of this trip. We called the resort and asked about our all inclusive and they said it would be refunded to the card that purchased it. They told us it could take 30 days to refund. We continued to call every month as it was not refunded to us, every time we got a different story from them. Here we are in July and now they are telling us that there will be no refund, but there will be a credit for when we make a trip there. This is clearly a fraudulent act on there [sic] part and we have turned it over to the credit card company.”

These and other reviews seem to reflect, again, that the resort is satisfactory according to most guests, but when it comes to the timeshare program, there’s a lot to be desired. Fortunately, though, you have options when it comes to trying to get out of Pacifica Resorts timeshare.

Pacifica Resorts Official Exit Program

Unlike with many similar resorts, it’s actually quite easy to navigate to the Pacifica Resort timeshare hub. If you search for “Pacifica Resorts timeshare” on Google, it’s the second result that comes up. This is a more direct route than searching for the same landing page from the home page. That said, this page is not necessarily a portal for directly exiting your Pacifica Resorts timeshare. Rather, there is a very bold fraud warning at the top of the page, which does link you to their customer service lines, and an email address for timeshare customer service as well. If you want to try working directly with Pacifica Resorts to find out if they have an exit program, this is where you would start.

Their fraud warning is mainly about apparent third parties who have set up fake websites to take money from potential timeshare buyers. While it is important, of course, to be aware of such potential scams, it’s also vital to keep in mind that not all of Pacifica Resorts’s practices are straightforward either. So when it comes time to cancel Pacifica Resorts timeshare, we’d suggest working with a good timeshare exit company.

Get Rid of Pacifica Resorts Timeshare with a Reputable Exit Company

There are so many timeshare exit companies out there that can help you cancel Pacifica Resorts timeshare. When you work with one, you can expect them to work directly with the resort to cancel your fees and release you from your contract. Oftentimes they will have lawyers on their team, or work with a local law firm to complete this process.

But what is indicative of a “good” timeshare exit company? There are a few things you can keep an eye out for — notably, to start, one that uses escrow for payment. This means that the company doesn’t get paid until your timeshare has been canceled, and that they don’t make promises based solely on a money-back guarantee. You can learn more about why escrow is important on this page.

Beyond this, reputable timeshare exit companies typically have a strong online presence, a good rating with the BBB (A or higher), and several years under their belt that demonstrate a track record of success in helping people get rid of their timeshares. You might, during your research, run into several companies that appear trustworthy but don’t have these qualities. That’s why we developed this website, and created our list of recommended timeshare exit companies. Each of these companies has been thoroughly reviewed and vetted, and is definitely capable of helping you get out of Pacifica Resort timeshare

Avoiding Timeshare Exit Scams

When looking into Pacifica Resort, we found an article on the FTC website, “Be on the lookout for timeshare resale phonies,” that spoke to potential timeshare exit scams. In the comments a few people mentioned being contacted by a shady company called International Realty Corporation regarding buying their Pacifica Resorts timeshares. This is one of the biggest red flags when it comes to timeshare exit — a company that contacts you first. The following are just a few more that you should bear in mind when looking for the right timeshare exit solution for your situation:

Avoid any company without an online presence. If they don’t have a website, it’s likely a scam. Online ratings and reviews of timeshare exit companies can help you with this.
Avoid any company with a poor or no BBB rating.
Avoid any company without a track record of successfully getting timeshare owners out of their contracts.
Make sure you get everything in writing! Having a contract is a good idea when working with a timeshare exit company.
Don’t settle with the first company you find: shop around. Prices can vary widely by company.

Summary

Still have questions about canceling a timeshare, timeshare exit in general, or our recommended companies? Feel free to get in touch with us. You can give us a call at 833-416-8796, initiate the live chat, or use the contact form on the right side of the page.

Can You Get Rid of a Mayan Palace Timeshare?

Mayan Palace Official Timeshare Exit Program

Choosing a Timeshare Exit Company

Avoiding a Timeshare Exit Scams

Summary

Mayan Palace is a resort located in Playa del Carmen, Quintana Roo, Mexico, that is part of a larger company called Grupo Vidanta. Grupo Vidanta is located in Puerto Vallarta; its subsidiary company that manages their timeshare properties is called Vida Vacations, which is headquartered in Dallas, TX. We also found listings of Mayan Palace timeshares on RCI’s website, so they appear to be associated with that company as well.

If you are the owner of a Mayan Palace timeshare, you could have one of several reasons for wanting to cancel it. When we looked into why people want to get out of Mayan Palace timeshare, we found that many of them complained about never being able to use their timeshares, getting subjected to unfair policies regarding refunds and fees, and having to sit through intimidating sales presentations that had misleading offers.

Upon further investigation, we discovered that both Grupo Vidanta and Vida Vacations have several negative reviews and a poor reputation when it comes to their business practices. With the BBB, Vidanta has an F, 1 out of 5 stars and no accreditation; Vida Vacations is also unaccredited, and has 1 out of 5 stars. Grupo Vidanta also has several complaints and 2 out of 5 stars on ComplaintsBoard, while Vida Vacations has 1.5 out of 5 stars with Consumer Affairs.

There were fewer ratings available for Mayan Palace, but many of the comments on the review pages for Vida Vacations and Grupo Vidanta were about Mayan Palace specifically. We also found a longform article that delved into the sorts of false promises that get made at Mayan Palace regarding timeshares. If you want to find this article, you can search Google for “Mazatlan Post Vidanta Mayan Palace.”

The following are some of the most noteworthy comments we found about the Mayan Palace timeshare program.

From ComplaintsBoard, about Mayan Palace:

“3 years ago me and my husband acquire a membership with Mayan Palace, we think that could be a great idea to invest on a timeshare. We wanted the cancellation but the resort denied that possibility while in the timeshare presentation the salesperson told us that we could cancel whenever we want it, of course it was not true. Bad treatment and a misleading membership, the first year was fine, then the problems started when we received a extra charge from a service that we didnt use it. The cost of the maintenance fees, totally is a crazy price and out of our possibilities. I think that Mayan Palace resort is one of the worst places in the world.”

From TripAdvisor, about Mayan Palace and Grupo Vidanta:

“Travelers to Puerto Vallarta need to be wary of the timeshare presentations at the Mayan Palace. I wrote a pretty detailed account of my experience at their presentation. Here is a quick summary in case you don’t have the time to read the whole account. I felt like I was scammed into coming there to begin with. The presentation is a lot longer than they advertise and they employ high pressure sales tactics. They do a great job selling the deal to you. The sure length of the presentation really tires you down. There is so much pressure to get you to sign a contract on the day that they make their pitch. Any deal that you are not given the time to think about is probably not going to work out in your best interest. They do provide gifts for attending their presentation. In my view they are not worth the aggravation. From what I saw the hotel is actually very nice. I am really not sure why they need to resort to these tactics to push their timeshares. I feel like they are preying on people to make a decision in a moment of weakness. I hope my experience can dissuade others from having to go through one of the Mayan Palace timeshare presentations.”

From Consumer Affairs, about Vida Vacations:

“I gave one star because I had to. I would give no stars if I could. After the very high pressured sales pitch for this timeshare we signed. Very shortly after we saw that nothing they promised was true. All lies! Within the first week We cancelled the contract by certified mail, email and phone but we continue to get harassed. We are getting daily phone calls and they don’t stop. STAY AS FAR AWAY AS YOU CAN FROM THIS SCAM!!! Stay away from all Vidanta properties. They will give you a breakfast and try to take your soul. DON’T do it!”

Based on these comments, we ultimately have to evaluate this timeshare program as a scam. So if you want to get rid of Mayan Palace timeshare, you are definitely not alone, and even if it can be difficult, you have options you can pursue to that end.

Mayan Palace Official Timeshare Exit Program

If you were to attempt getting in touch with the resort directly to cancel Mayan Palace timeshare, you would want to start on the Vida Vacations website. While there isn’t a dedicated timeshare page on the Mayan Palace website, the Vida Vacations site is essentially their membership hub. Navigating to the Contact page will give you the information you need to contact their customer service department.

Of course, that said, considering the nature of the Mayan Palace timeshare program, it is not highly likely that this will get you what you want. That’s why we’d recommend exploring other options, whether or not you’ve exhausted this one. Specifically, working with a reputable timeshare exit company could help you get out of your contract with Mayan Palace.

Choosing a Timeshare Exit Company

Timeshare exit companies operate by getting in touch with a resort on your behalf, and working directly with their staff in order to cancel all of your fees and release you from your contract. When it comes to a timeshare program like Mayan Palace’s, this can be your best bet, as the diminished value of your timeshare would likely make resale incredibly difficult.

When you’re trying to decide which company can best help you in your situation, be sure to evaluate whether your potential choices have a track record of actually getting people out of timeshares, excellent ratings and reviews, and perhaps most importantly, a payment process that does not require upfront fees. On our site, in fact, we only recommend timeshare exit companies who use escrow for payment; this is the most secure method for you, because it means the company does not get paid until they have completely cancelled your timeshare. You can learn more about why escrow is important on this page.

Avoiding Timeshare Exit Scams

On this website, we are cautious about which companies we recommend because, just as there are many timeshare scams, there are also several timeshare exit scams. Some timeshare exit companies promise timeshare owners that they’ll cancel their timeshare with a money-back guarantee, but never deliver on their promises and keep the money that they were paid.

To avoid scams in the future, make sure you pay attention to the following:

Avoid any company that doesn’t have an online presence. That is highly indicative of a scam. Searching for online reviews of the timeshare exit company will help you figure out if this is a problem.
Avoid a timeshare exit company with a low or with no BBB rating. Unaccredited companies are suspicious as well.
Do not get involved with a company that has no record of success in getting timeshare owners released from their contracts.
Try not to simply go with the first company you find, as they aren’t your only option, and there might be better pricing elsewhere than what you initially see.
Make sure you get everything in writing. Moving forward with a timeshare exit company without a contract is not a wise idea.

Curious about which exit companies are free of red flags? You can explore our list of recommended timeshare exit companies on this page.

Summary

Still have questions about Mayan Palace, our recommended companies, or timeshare exit in general? Feel free to get in touch with us. You can do so by calling 833-416-8796, initiating the live chat, or filling out the contact form on the right side of the page.

Can You Get Rid of a Casa Dorada Timeshare?

Casa Dorada Official Exit Program

Working with a Timeshare Exit Company to Get Out of Casa Dorada Timeshare

Avoiding Timeshare Resale Scams

Summary

Casa Dorada is a resort with its own timeshare program located in Cabo San Lucas, Mexico. It is part of Interval International, a global timeshare/vacation rental property.

If you are wondering if it’s possible to cancel Casa Dorada timeshare, you aren’t alone. While many people have favorably reviewed the resort, several others have had problems with their stays there, not to mention with their timeshare experiences. Some of the most prominent complaints we found about Casa Dorada included:

Poorly maintained properties/rooms and grounds
Unsatisfactory food and customer service
Poor noise control
High-pressure sales presentations and pushy timeshare representatives

More specifically, when we looked into Casa Dorada, we discovered that they are unaccredited with the BBB, and have several low ratings and negative reviews on TripAdvisor, Fodor’s, and Yelp (as well as 3.5 stars on Yelp) that outline their most prominent issues. Here are a few of the outstanding comments.

From TripAdvisor:

“We have been coming to Cabo for 24 years and are used to the timeshare people. However, we have never encountered one as relentless as the one who “greeted” us upon check-in. We tried to remain polite (our mistake) but after saying no for over 15 minutes, I got up and walked away, and my husband’s voice became louder as he said, “what part of no don’t you understand?” It completely ruined my first day there. The next morning we were again “greeted” by a timeshare salesman the moment we stepped off the elevator in the lobby. He followed us through the lobby, talking AT us the entire time. We told him we just wanted to rent a car, and weren’t interested in a timeshare presentation. He said he could give a free car rental for signing up. At 8:20 AM there was no one at the car rental desk (which is supposed to open at 8:00) and we were told someone would be there in about 10 minutes. Since the timeshare guy still wouldn’t leave us alone, we walked into town, rented a car, drove back to Casa Dorada and immediately checked out. Who needs that kind of grief on vacation? Also, the only 5-star quality at the hotel was the view. There are a number of other resorts that are far superior.”

From Yelp:

“Come to find out this is essentially a huge pitch for time sharing “opportunities “. Call it what it is, it’s time shares. Enough with the pitches of how great it would be to come back year after year for a reduced price. So what I hear is that it mandated and locked in my cost FOREVER with no real option of exit unless I give my principal away for essentially nothing other than the benefit of not having to continue to pay for the annual maintenance fees for “my” time share.”
“We bought a day excursion to Casa Dorada from Holland America while our cruise was in Cabo. Our guide assured us it was safe to leave our belongings in the beach area because they had security and video surveillance. My wife’s bag was stolen, and while the assured us they would “make things right”, they have refused to reimburse us for the loss. I’ve tried resolving this issue with them, but since they’re refusing reimbursement, I’m posting here as a warning to others.”
“Looks nice; feels terrible. The view and the hotel itself look beautiful but it ends there. Pushy timeshare sales, food poisoning among several guests, staff was extremely rude to friends who were staying off site and came to visit (we were with a wedding party of 70+ and some guests stayed off site). Worst part, some people stayed offsite because we were told the hotel was booking out and some guests did not want to be in a full hotel. Got there only to realize they lied to try to scare us into booking, the place was a ghost town. Prices are ridiculous also, $8 for a bottle of Fiji water?!?! Insulting. And the rooms A/C unit smelled of mold, went home with breathing issues.”

If you’ve had a similar experience to any of these past guests, and want to get out of Casa Dorada timeshare, there’s definitely more than one way to do so.

Casa Dorada Official Exit Program

Unfortunately, we could not find any information on Casa Dorada’s website about their timeshare program, referred to in a few locations as Club Casa Dorada and Casa Dorada at Medano Beach. That most likely means, in turn, that they do not have an official exit program, and possibly that they require some level of member access to discuss canceling at all. The Contact page on their official website is probably the first place you’d want to check if you’re trying to work directly with the managers to cancel Casa Dorada timeshare.

That said, please know that you can work with another party to get in touch with the resort to get rid of Casa Dorada timeshare. A timeshare exit company might be the best route to getting yourself released from your contract and being able to move on with your life.

Working with a Timeshare Exit Company to Get Out of Casa Dorada Timeshare

While there are other methods to exit an unwanted timeshare that are less expensive — hiring a broker and resale being a few — finding the right timeshare exit company can often be a more complete solution. That’s because a legitimate timeshare exit company will work directly with the resort in order to cancel remaining fees, end your contract, and return your property to them.

When it comes to this process, you should be sure that you are only working with a timeshare exit company that has a solid record of success, great reviews and ratings, and a strong rating and accreditation with the BBB. Beyond that, we only recommend timeshare exit companies who use escrow for payment. This is superior to required upfront payments, because it means they will not receive any payment until you’re completely satisfied with their work and you’re free from your timeshare. You can learn more about why escrow is important on this page.

Avoiding Timeshare Resale Scams

On this website, we are cautious about which companies we recommend because, just as with timeshares in general, there are several fraudulent timeshare exit operations. There are plenty of timeshare exit companies that make empty promises to timeshare owners, and say that they’ll cancel their fees, but work only on a money-back guarantee. Then when they fail to come through, they keep your money and can’t be reached again.

To avoid being caught up in any future scams, please be sure to heed the following:

Avoid any company that doesn’t have an online presence. That is highly indicative of a scam. Searching for online reviews of the timeshare exit company will help you figure out if this is a problem.
Avoid a timeshare exit company with a low or with no BBB rating. Unaccredited companies are suspicious as well.
Do not get involved with a company that has no record of success in getting timeshare owners released from their contracts.
Try not to simply go with the first company you find, as they aren’t your only option, and there might be better pricing elsewhere than what you initially see.
Make sure you get everything in writing. Moving forward with a timeshare exit company without a contract is not a wise idea.

Summary

The road to cancel Casa Dorada timeshare doesn’t have to be as difficult as a resort can make it be. When you’re ready to find help in getting out of your Casa Dorada timeshare, be sure to check out our list of recommended companies. All of these companies have a solid record of actually helping people get rid of the burden of a timeshare they don’t want.

Still have questions about how to get rid of Casa Dorada timeshare, or about timeshare cancellation in general? Feel free to get in touch. You can get started by initiating the live chat, filling out the on-page contact form, or giving us a call at 833-416-8796.

Can You Get Rid of a Canto del Sol Timeshare?

Canto del Sol Official Exit Program

Cancel Canto del Sol Timeshare Through Resale

Working with a Timeshare Exit Company

Summary

Canto del Sol is a resort located in Puerto Vallarta, Mexico. They are part of Villas Vallarta, and a larger family of hotels called Canto Vallarta; their timeshare program is owned by RCI, the world’s largest timeshare company.

If you are a timeshare owner with Canto del Sol, and you’ve been searching for ways to cancel your timeshare, you may have several reasons for wanting to do so. When we looked into why people wanted to get out of Canto del Sol timeshare, the following reasons were most prominent:

Poor customer service and inattentive management
Pushy, high-pressure sales presentations
Properties that are not very well-maintained

Further research led us to find several negative reviews and ratings for Canto del Sol, including 3 stars on Yelp and several recent 1-star TripAdvisor reviews. The most noteworthy complaints are below.

From Yelp:

“First off, I booked the trip to be all inclusive, but when I checked in they told me I did not have the all-inclusive package. They offered it to me, but it wasn’t worth it because it was cheaper to eat and drink elsewhere. We did have the breakfast buffet one day and it was mediocre at best. The worst part is how pushy the staff was when trying to get my family to sit and listen to their timeshare presentation. Originally we were told it would be a 60-minute presentation, but then the paperwork said 90 minutes. We declined to listen after that and tried to go about our business by the pool, but multiple managers on staff kept pestering us and begging to listen to the presentation. We then had to take some emergency family phone calls and the staff were STILL BOTHERING US while we were trying to deal with a family emergency back home. It was extremely rude and annoying and I was unable to relax or focus the rest of the day. I kept politely asking them to leave us alone but they wouldn’t take no for an answer. I’m a very mellow guy, but they were getting under my skin, I almost snapped. Needless to say, I made it a point to avoid the staff as much as possible for the rest of the trip.”

From TripAdvisor:

“Exchanged via RCI for a week at Canto Del sol, luckily it was before the Mexican season. The hotel was fairly empty, so service was never a problem. We got a nice suite overlooking the ocean which was also nice. The down … we got suckered into going to ‘The Presentation’ and for some reason got hooked into a deal for them to buy our existing timeshare and we would buy theres at Canto. Red Light … we didnt like it that much from the start so why would we want to buy there? The [sic] prompted it as an investment where they would rent our weeks and we could make money. Red Light … if its too good to be true its a scam. Long story short, a vacation of misery and months of misery we are finally out of the deal. Timeshares are scams and NEVER worth whatever the incentives are to sit thru the dog & pony show. Now to my assessment of PV … I have been to Cabo, Mazatlan, Acapulco, Cancun, and Playa Del Carmen and loved them all for their uniqueness and beauty even if there were a few downs. PV on the other hand is a stink hole. I believe the water there is full of sewage. My son got a horrible rash in the ocean there as did all of us on a snorkel trip. The city stinks, the tours are a rip off, and the prices are outrageous. I will NEVER go back to PV.”
“Usually if I have an average to bad experience I simply leave without a word and never come back. However, my experience was beyond that and I feel a sense of responsibility to warn other travelers. The check-in was hectic and unwelcoming. The [sic] wasn’t any safety/COVID protocols in place to avoid spreading the virus. There wasn’t anyone checking temperatures or providing anti bacterial lotion. There wasn’t any social distancing around the common areas. So a sketchy experience to begin with.”

So if you are searching for a way to get out of Canto del Sol timeshare, you aren’t alone and definitely have some options to do so.

Canto del Sol Official Exit Program

As with many similar resorts, it is difficult to find timeshare-related information on Canto del Sol’s official website. We did not, in fact, find any, nor could we find much related to canceling or returning a timeshare through their customer service department. The most direct route to anything close to an official exit program is through the RCI website. Searching Google for “Canto del Sol timeshare” will get you to this means of communication; it should be the third result of your search. There’s also an email address on the Canto del Sol home page — in the footer — that could possibly connect you to their customer service department.

However, all of this indicates that you will most likely want to go a different route to get out of your Canto del Sol timeshare. Fortunately, resale, working with a broker, or hiring a timeshare exit company are all available routes for you.

Cancel Canto del Sol Timeshare Through Resale

Selling your Canto del Sol timeshare on the resale market is one option you might pursue. Generally, this is only possible if you do not owe a mortgage. Our recommendations are the following low-cost resale platforms for anyone looking to get rid of Canto del Sol timeshare:

Craigslist (free)
Ebay ($50)
Myresortnetwork.com ($34.95)
tug2.com ($15/year membership)
Redweek.com ($59.99 – $125)

Finding a buyer on one of these platforms can save you the costs involved in hiring a timeshare resale broker, as you’ll go through the process on your own. However, that means you will have to figure out how to transfer the timeshare to the buyer on your own as well. This can be a challenge.

If you use a licensed timeshare broker instead, it can be an easier and less stressful road to get rid of Canto del Sol timeshare, because they will do the work of finding a buyer for you. However, they will most likely take around 50% of the final sales price as commission.

Working with a Timeshare Exit Company

Hiring a timeshare exit company may be a more expensive route, but in many cases it can be a more complete solution. Reputable timeshare exit companies work directly with resorts to release people from their contracts and cancel any remaining fees they have.

We only recommend timeshare exit companies that have a solid track record of getting people out of timeshares, and that exclusively use escrow for payment. Escrow is important because it means that the company doesn’t get paid until you’ve been released from your contract and are completely satisfied with their work. You can learn more about why escrow is important on this page.

Summary

We created this website to help people like you get out of bad timeshare situations and start fresh. Be sure to check out our list of recommended companies, as legitimate and trustworthy timeshare exit companies can be difficult to find. These companies have all been carefully reviewed and researched, and are excellent choices for when you need help to get through your situation.

If you have any other questions about canceling your timeshare, or timeshare exit in general, feel free to get in touch. You can call us at 833-416-8796, submit the contact form on the right side of the page, or initiate the live chat to get started.

Can You Get Rid of a Cancun Palace Resorts Timeshare?

Cancun Palace Resorts Class Action Lawsuit

Cancun Palace Resorts Official Exit Program

Get Rid of Cancun Palace Resorts Timeshare with a Reputable Exit Company

Avoid Timeshare Exit and Resale Scams

Summary

Cancun Palace Resorts is one of the many properties owned by Palace Elite, and is located in Cancun, Mexico. They have a timeshare program called Cancun Palace Resorts Vacation Club.

If you own a timeshare with this company and want to get out of it, you may have several reasons for wanting to do so. When we looked into this timeshare program, we found that people had many complaints that led them to want to cancel Cancun Palace Resorts timeshare, including:

Poor customer service
Failure to issue refunds and credits
Pushy tactics in trying to get more money from current members

On top of these reviews and comments, we found that Cancun Palace Resorts also has:

1 out of 5 stars and no accreditation with the BBB
2.6 stars on a website called Pissed Consumer
Several complaints and low ratings with TripAdvisor

Here are a few of the most notable complaints we found about Cancun Palace Resorts and the company that owns them.

On TripAdvisor:

“I have been a member since 2002. We have had 4 family/friends also become members after we referred them. My contract states it is in effect for 25 years from date we signed. On my contract, it states we are entitled to the referral program (the 4 for 1). Now they are stating it no longer exists yet it was part of our contract that we and they signed. Everytime we call Miami office, we get the run around, get put on hold for a long time, only to say they are looking into the situation. … Now they are saying they can’t explain it but the referral program no longer exists. I need legal advise, ready to file a lawsuit against Palace resort and the people involved.”

From the BBB:

“Palace resorts repeatedly told me I could not cancel within my rescission period and I spent hours on vacation trying to resolve the situations. We were bullied and made to sign another contract just to get out of the first contract but they still refused to refund the entire deposit. I have sent several emails and still not resolution. I have attached some of the documentation that I have. I do have more documentation as well as recordings.”
“Bought Resort package in 2018 with false advertising. I extended taking trip due to disabled son. Will not let me reschedule anymore or refund money. Purchased resort stay to Cancun at palace resort on 1 Nov 2018. They did not tell me Moon palace resort was under construction and water attractions were closed. Tried to get refund they said no. I agreed to reschedule at other time. Extended to 2019 and 2020. I called to see if I could reschedule later this year due to covid and was told I can not reschedule and I was a no show and they are keeping my $1,830.30 charge on my credit card.”

These reviews are quite incriminating, and indicate that Cancun Palace Resorts are engaged in bait-and-switch practices when it comes to timeshare payments. It is hard to overstate how glaring of a red flag that this is.

Cancun Palace Resorts Class Action Lawsuit

We discovered that these practices have resulted in a class action lawsuit with the resort itself. If you want to find more information on this lawsuit, you can search for the following:

Kelsey T. Baker and Frank W. Baker v. Palace Elite Resorts S.A. De C.V., Trading as Palace Elite and Palace Resorts, et al., Case No. 2:18-cv-00319-WB, in the U.S. District Court for the Eastern District of Pennsylvania

Typically, you don’t need to do anything to receive compensation from a class action lawsuit of this nature. If the court decides you are eligible to receive damages, you should receive a check in the mail.

Cancun Palace Resorts Official Exit Program

Sometimes you can work with resorts more directly if they have an official timeshare exit program of their own. This does not, however, appear to be the case with Palace Elite or Cancun Palace Resorts: we searched both websites for information on such a program and came up short. This likely implies that they do not have an official exit program.

However, if you are seeking to get in touch with customer service or member services, you can try the Contact Us page on the Palace Resorts website. There are several email addresses there that seem to connect users with different departments.

Get Rid of Cancun Palace Resorts Timeshare with a Reputable Exit Company

Ultimately, these fraudulent practices, lack of an exit program, and especially the class action lawsuit illustrate a timeshare company that’s little more than a scam. When it comes to trying to get out of Cancun Palace Resorts timeshare in this situation, you want to be sure you’re working with someone who’ll do anything they can to release you from your contract.

Working with a timeshare exit company with a solid reputation and a track record of success in getting people out of their contracts is a great way to do this. While it can be a more expensive route, in the long run it can definitely pay off to work with the right company. That’s because timeshare exit companies work directly with a resort on your behalf to have all of your remaining fees canceled, and to get you out of your contract. Typically they either have lawyers on staff or work with a law firm in order to do this.

We have several companies that we recommend on this website who not only have a history of completing timeshare releases for their clients, but who also use escrow for payments. That means that they do not charge you upfront or operate solely on money-back guarantees; instead, they do not get paid until you are completely satisfied with their work. You can learn more about why escrow is important on this page.

Avoid Timeshare Exit and Resale Scams

On this website, we are cautious about which companies we recommend because, just as with timeshares in general and companies like Cancun Palace Resorts or Palace Elite, there are plenty of scams in the timeshare exit industry. Many timeshare exit companies promise timeshare owners that they’ll cancel their timeshare with a money-back guarantee, but never deliver on their promises and keep the money that they were paid.

To avoid scams in the future, make sure you pay attention to the following:

Avoid any company that doesn’t have an online presence. That is highly indicative of a scam. Searching for online reviews of the timeshare exit company will help you figure out if this is a problem.
Avoid a timeshare exit company with a low or with no BBB rating. Unaccredited companies are suspicious as well.
Do not get involved with a company that has no record of success in getting timeshare owners released from their contracts.
Try not to simply go with the first company you find, as they aren’t your only option, and there might be better pricing elsewhere than what you initially see.
Make sure you get everything in writing. Moving forward with a timeshare exit company without a contract is not a wise idea.

Summary

If you’re ready to get out of Cancun Palace Resorts timeshare but are not sure where to start, be sure to have a look at our recommended companies for some ideas. And if you have questions about how this process works or timeshare exit in general, please feel free to get in touch. You can contact us by calling 833-416-8796, initiating the live chat, or filling out the contact form on the right side of the page.

Can You Get Rid of a Raintree Vacation Club Timeshare?

Raintree Vacation Club Timeshare Exit Program

Raintree Vacation Club Class Action Lawsuit

Tips to Avoid Getting Scammed By a Timeshare Exit Company

Working with a Legitimate Timeshare Exit Company

Summary

Raintree Vacation Club is a timeshare and vacation rental company owned by Raintree Resorts International, and headquartered in Houston, TX. They have 16 resorts located across the U.S., Canada, and Mexico. Raintree Vacation Club is owned by RCI, the largest timeshare company in the world.

While the locations of Raintree Vacation Club’s properties are some of the most enviable in the world, it may be that you want to get out of Raintree Vacation Club timeshare. It could be that you have not been able to book a vacation through the company, you are no longer able to manage its maintenance, or you ended up buying the timeshare because of high-pressure sales tactics. Whatever your reason, there are plenty of other people in this position as well.

When we looked into Raintree Vacation Club, some of the most common reasons timeshare owners wanted out included:

Poorly managed and maintained properties
Hidden fees and no cancellation policy
Poor customer service and overall negative experiences with management
Having purchased a timeshare back when Raintree Vacation Club was called Club Regina, and under different management

These complaints were easy to find when looking into Raintree Vacation Club’s reviews and ratings. A few of those included:

No accreditation and 1 out of 5 stars with the BBB
Several 1-star ratings on TripAdvisor that speak to the complaints above
53 complaints on ComplaintsBoard
1.5 stars with Defaulters based on 14 reviews

Here are some of the most noteworthy complaints among the many that we encountered online, on several different websites.

From the BBB:

“I am a timeshare owner through RCI for 36 years. My latest purchase was at The Westin Club Regina in Puerto Vallarta, Mexico. We owned the highest priority membership with RCI. Then, without my knowledge or consult or consent, my condo was sold(?) Taken over(?) transferred(?) to Raintree Vacation Club without my knowledge. There followed consistent aggressive pressure to buy more condo time … My Maintenance frees [sic] have soared under Raintree from $834.00 to over $1200.00 after having paid off in full my purchase originally with RCI.”
“All in all, this membership is certainly not the same as it was when we originally bought it. And now that my husband has passed away, I have no further use for it and I wish to cancel my membership. However, when I called the office, the staff told me that “cancellation was not possible” and that “we do not allow cancellation of memberships.” Oh really? Do they mean that a Raintree membership is like a life sentence? This is pure nonsense.”

From ComplaintsBoard:

“My wife and I purchased a vacation club membership with RCI/Raintree and have never been able to use it. We’ve called about 10 times to plan a vacation and every single time, I get the same response “We’re sold out and have no space available”. These were all different dates and locations. We got scammed out of a large sum of money. I am looking to file a class action lawsuit as many others have had the same experience. I just need to get a large enough group to fight these thieves!”

In addition, at one point there seems to have been a website dedicated to complaints about this timeshare company called raintreevacationclubsucks.com, but it is no longer active. Still, its existence at one point or another certainly points to some serious underlying problems with Raintree Vacation Club.

On the whole, we would say all of this points to Raintree Vacation Club being a fraudulent timeshare company, in spite of its seemingly decent past life as Club Regina. They operate on false promises and bait-and-switch practices while making it incredibly difficult for customers to cancel Raintree Vacation Club timeshare.

Raintree Vacation Club Timeshare Exit Program

Sometimes you can pursue your interest in cancellation with a resort’s official exit program. We did not find anything on Raintree Vacation Club’s website that indicated this was a possibility, and struggled to find comments on any online message board conversations regarding this concern either. However, Raintree Vacation Club does have a dedicated customer service email that you can find on their website’s contact page, so you may be able to get in touch about exiting your timeshare that way. They also have a non-member website called Travel Raintree; if you’re not successful with their customer service, you can do a Google search for this, and try going that route.

One thing we should note is that RCI has a page about selling your timeshare and avoiding exit companies and scams. They note that they work with the American Resort Development Association (ARDA) and American Resort Development Association-Resort Owners Coalition when it comes to timeshare sales.

Raintree Vacation Club Class Action Lawsuits

It is surprising that it’s so challenging to find official timeshare exit information from Raintree Vacation Club itself, as they have been involved in a few class action lawsuits in recent years. One of them resulted in a positive outcome for the company, though, so that is something to be aware of. If you’d like to research these lawsuits, you can look up the following:

Adams V. Raintree Vacation Exchange LLC – No. 11–3576. Decided: December 20, 2012.
Berrien v. New Raintree Resorts International, LLC – No. CV-10-03125 CW (N.D. Cal.). Decided: November 15, 2011.

In the latter case, Raintree Vacation Club was required to forego $20 million in the ensuing settlement. This resulted in waived maintenance fees and the awarding of supplemental points to members.

Tips to Avoid Getting Scammed By a Timeshare Exit Company

Just as there are several upfront fee scams in the timeshare resale industry, you might also run into one of the many timeshare exit scams and schemes that are prevalent in the timeshare exit industry. For one example, when you look to get out of Raintree Vacation Club timeshare, you may come upon one of the websites we found run by Mexican Timeshare Solutions. On their website (called Timeshare Scam), they make tons of promises, and aggregate complaints about Raintree Vacation Club. But they are also known for demanding upfront payments, and they arguably have just as many complaints as Raintree Vacation Club does about their practices.

So many timeshare exit companies are like this, and demand prior payments to fulfill their promises, but they never end up getting people’s timeshares cancelled in the long run. Instead, they keep their clients’ money and are never heard from again.

To help people avoid scams like this, we generally recommend that timeshare owners work with companies who offer escrow as a payment option. Paying with escrow means that the timeshare exit company doesn’t get paid in full until your timeshare is cancelled and you are satisfied. You can learn more about escrow and why it’s important on this page.

Here are some other key tips to keep in mind so you avoid scams in the timeshare exit industry:

Avoid any company without an online presence. Not having a website at all is a good sign a company is a scam. Looking for online ratings and reviews of the timeshare exit company will help you research this more thoroughly.
Avoid any company with either no BBB rating or a very low grade.
Avoid any company that cannot speak to ever having successfully released a timeshare owner from his or her contract.
Make sure to get everything in writing. Having a contract is a good way to avoid getting scammed by a timeshare exit company.

Working with a Legitimate Timeshare Exit Company

If resale proves to be more challenging of a route than you expected, working with a reputable timeshare exit company might be a better option for you. Because of the amount of people who end up wanting to get rid of Raintree Vacation Club timeshare or similar properties, there are several companies who want to help people deal with false promises and fraudulent claims like theirs.

Generally, timeshare exit companies will not try to sell your timeshare — they’ll instead use different tactics to work directly with the developer or resort owner so they take the timeshare back and cancel your maintenance fees. Sometimes, though not every time, this will be a lengthy process involving lawyers. But no matter what method they use, you shouldn’t expect it to be without cost. You can take a look at the average cost to get out of a timeshare here.

Summary

There are decent timeshare exit companies out there who can help you with your situation. We make a point of reviewing and recommending timeshare exit companies like this who have a history of success and use escrow for all payments from customers. Please be sure to check out that list of recommended companies when you begin the process of trying to cancel Raintree Vacation Club timeshare. And if you have any other questions about timeshare cancellation in general, feel free to get in touch. You can call us at 833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started.

Can You Get Rid of a Punta Pacifico, Encanto Bahía Timeshare?

Punta Pacifico, Encanto Bahia Exit Program

Avoiding Timeshare and Timeshare Exit Scams

Cancel Punta Pacifico, Encanto Bahia Timeshare with a Reputable Exit Company

Summary

Punta Pacifico is a resort that has gone by many different names, including Encanto Bahía, Residence La Jolla, and Diamond Bay Boutique Resort. It is located in Mazatlan, Mexico.

As you might imagine from its being known by several names, Punta Pacifico, Encanto Bahía does not have a good reputation based on what we found online. While it is in a desirable location, that seems to pale in comparison to the many barriers people face to not only enjoying their time at the resort, but also to making the most of their timeshare purchases there.

Some of the complaints and issues that we found included:

Property constantly under construction
High-pressure sales presentations
Bait-and-switch offers
False promises regarding timeshare deals and refunds

So, if you are among the many people seeking to get out of Punta Pacifico, Encanto Bahía timeshare, you are definitely not alone.

While Punta Pacifico does not have a BBB page, there were plenty of other places where we found low ratings that aligned with these complaints. We found that Encanto Bahía’s TripAdvisor page has a 2.5 star rating, and Punta Pacifico’s has 2 stars. Diamond Bay’s TripAdvisor page similarly has a 2-star rating. Clearly their practices have stayed the same, even if the resort’s name hasn’t.

A few of the noteworthy TripAdvisor complaints we found had the following to say:

“I have been living down the beach from this property for the last 12 years. I have watched it change names from Punta Pacifico, La Jolla, Encanta Bahia, and now Diamond Bay. I have met people who have been scammed and were trying to get their money back. They offer everything from a free massage to hundreds of dollars if you agree to attend their timeshare sales presentation. If you decide to go to the presentation, make sure to leave your credit card at home, they want your credit card! Look them up online and you will see lots of people who have been scammed.”
“This is a very small hotel on the beach far from Mazatlan city sights & activities. Isolated. It’s located at the end of a long dusty dirt driveway, lined with brush not an impressive entrance! Balconies have a good view of the ocean. The pool, although not heated, is pretty. No hot tub. Still under construction. A palapa pool bar is unfinished as well as the top floor of the hotel. … We were invited to attend a presentation on which was written that we would receive 2,000 pesos ( $100.00,) at the end. We attended for more than 90 minutes required, but did not receive the promised reward for our time. … do not impulse buy any deal they throw out at you!”

We also found a writeup on Scampulse that goes into further detail about Punta Pacific, Encanto Bahía’s operations. This reviewer found that the rabbit hole goes even deeper, and there are several other names this resort has used in the past, including Amazing Memories Club and Holiday Systems International. Platinum Marketing of America also seems to have been involved with their timeshare sales.

Their treatise goes on to say:

“On September 7, 2015 my wife and I attended a “presentation” for a timeshare at the Punta Pacifico resort in Mazatlan, Mexico … As with all these “presentations,” there is always a high pressure pitch with offers, options, features, figures calculated and pressure to buy their program. We, unfortunately, succumbed to their pitch, thought that they had answered all our questions to our satisfaction, used our charge cards to pay the $25,078.90 purchase price and signed their documents. … We were told that we could use money from the sale of our two timeshares and apply that to the cost of buying their resort timeshare. … We asked whether there were ANY other fees at all and were told “No,” yet we found that in order to process the sale of our timeshares to Platinum Marketing of America, we needed to come up with an additional $999.00 USD each for the two transactions. That got glossed over in the flimflam!”

Looking into this further, we found that Amazing Memories Club has a few BBB complaints that are significant, including unfulfilled contracts and surprise fees. Platinum Marketing of America has a BBB page with no rating or accreditation. They do have a notice that says the company is not located at their listed address. This more than likely suggests that the company does not actually exist.

Needless to say, these are all huge red flags that speak to a company that operates fraudulently. With that in mind, while it might be difficult to get rid of Punta Pacifico, Encanto Bahía timeshare, it is not impossible.

Punta Pacifico, Encanto Bahía Exit Program

It was tricky to figure out which name Punta Pacifico, Encanto Bahía would use for their website. It appears that they are presently using Diamond Bay, and if you look up “Diamond Bay Boutique Resort” on Google, you’ll find the home page easily. In theory you could get in touch from there, by navigating to their Contact page. Should you decide to get in touch directly to get out of Punta Pacifico, Encanto Bahía timeshare, this would probably be the route to take.

However, that said, the reviews we found indicated how difficult it was to get in touch with or accomplish much through this company’s customer service. That’s why you may want to consider alternatives to cancelling a Punta Pacifico, Encanto Bahía timeshare.

Avoiding Timeshare and Timeshare Exit Scams

When it comes to scams like those run by Punta Pacifico, Encanto Bahía, there are always signs you can look out for. If you know what those signs are, you can keep them in mind for the future. This is not only important when it comes to vacation properties and rentals — it’s also crucial for finding the right timeshare exit company.

Many timeshare exit companies promise timeshare owners that they’ll cancel their timeshare with a money-back guarantee, but never deliver on their promises and keep the money that they were paid. That’s why, on this site, we are careful to only recommend companies with a proven track record of cancelling timeshares and only taking payment through escrow. You can learn more about why escrow is important on this page.

To avoid running into any other scams, make sure you pay attention to the following:

Avoid any company without an online presence. If they don’t have a website, it’s likely a scam. Online ratings and reviews of timeshare exit companies can help you with this.
Avoid any company with a poor or no BBB rating.
Avoid any company without a track record of successfully getting timeshare owners out of their contracts.
Make sure you get everything in writing! Having a contract is a good idea when working with a timeshare exit company.
Don’t settle with the first company you find: shop around. Prices can vary widely by company.

Cancel Punta Pacifico, Encanto Bahía Timeshare with a Reputable Exit Company

You have several options to get rid of Punta Pacifico, Encanto Bahía timeshare, including resale on your own or hiring a broker. But depending on your situation, especially if you do not have an active mortgage, working with a timeshare exit company could be a better option. Timeshare exit companies will not typically try to sell your timeshare. Instead, they work directly with timeshare developers and resorts in order to encourage them to take the timeshare back and cancel any remaining fees.

Using a timeshare exit company to get out of Punta Pacifico, Encanto Bahía timeshare is something you should only do with a reputable company. We only recommend timeshare exit companies who use escrow for payment, so you don’t invest in upfront fees and risk getting scammed again. You can find out more about why escrow is important here. And you can look into some of the companies that we recommend on this page.

Summary

Getting out of a Punta Pacifico, Encanto Bahía timeshare isn’t impossible — you have options. But if you have other questions about your situation or any of our recommended companies, feel free to get in touch to learn more. You can contact us using the contact form on the right side of the page, initiate the live chat, or give us a call at 833-416-8796.

Can You Get Rid of a Grand Miramar Timeshare?

Grand Marimar Class Action Lawsuits

Get Out of Grand Marimar Timeshare with a Timeshare Exit Company

Avoid Timeshare Exit Comapny Scams

Summary

Grand Miramar is a resort located in Puerto Vallarta, Mexico. The hotel is owned by AlSol Hotels and Resorts and has a timeshare program as well.

While we did not find information on their official website about this timeshare/private residence program, there were several reviews posted online from people trying to cancel Grand Miramar timeshare. In fact, it was far easier to find people selling their Grand Miramar timeshares online than it was to find the official program itself.

While we did not find a BBB page for Grand Miramar, there were several TripAdvisor complaints and warnings about their timeshare sales practices. Their ComplaintsBoard page was also particularly damning, boasting a 1-star rating based on 10 reviews.

Some of the noteworthy complaints on ComplaintsBoard included the following:

“On November 14 we entered into two contracts with Legacy Centurion at the Grand Miramar. We paid $39, 500.00 USD for a 3 bedroom rental agreement [21 weeks @ $4, 900.00 per week for 5 years] plus a $2, 500.00 USD “activation fee” to DD Woodward. All of this money was sent by wire transfer. We were to receive our pay out in 45 days. … We were not paid for either contract and cannot afford to lose $52, 900.00 USD!! We are retired, living on a fixed income and this financial loss has been devastating to us as it equates to around $73, 000.00 CAD!!! If there is no intention of paying us, which there clearly isn’t, then please just cancel the contracts and refund our money. We don’t understand why you do this to people. It’s ruining our lives and you don’t need to.”
“Nothing has been delivered as promised on their end! Whether it is Grand Miramar, Legacy Centurion or Diamond Management Group, it appears they are scamming. … We have done it all. We paid everything they asked, fees, taxes, everything because we believed they were legitimate. From buybacks to you will get your money in 5 days after paying this. Thousands of dollars and they have neither fixed what they promised or paid any of it to us.”

Additionally, this was a well-summarized comment on a RedWeek forum thread about problems with Grand Miramar:

“This company doesn’t care if you rescind within the legal 5 day timeline, they do not refund you, knowing full well what they are doing is illegal. We canceled within 6 hours by email; within 12 hours in person; and within 2 days with a certified letter that included the legal order from Profeco ordering them to refund us. They still didn’t refund us. You are not dealing with run of the mill crooks, these are brazen. Our credit card dispute was what got our money refunded 3 months later.”

Unfortunately, all of these problems are indicative of Grand Miramar’s timeshare program being little more than a scam. If you are one of the many people who have run into this scam head-on and want to get rid of Grand Miramar timeshare, there is more than one route you can take in order to do so. Working with a resale broker, lawyer, or timeshare exit company are a few of the better options that you have.

Typically, a resort like Grand Miramar would have a timeshare exit program of their own, but since we could not find official information on the timeshare program in itself, it does not seem likely that they have one. You can, of course, find their contact information and Terms and Conditions easily by doing a Google search or going through their main website.

Grand Miramar Class Action Lawsuits

Grand Miramar might have made their timeshare and timeshare exit information more accessible were there more class action lawsuits open against them.

While they do not yet have any active lawsuits, we found a notice from a law firm called Hawkeye Associates that seems to indicate that one was being put together. If you look up “Hawkeye Associates” and “Grand Miramar Resort Scams,” you can find this PDF easily. There are several additional complaints listed there, which you can read through and determine whether or not your situation matches up.

Get Out of Grand Miramar Timeshare with a Timeshare Exit Company

If you are having a hard time contacting Grand Miramar or selling your timeshare on your own, working with a timeshare exit company might be your best bet. Timeshare exit companies typically do not try to sell your timeshare. Instead, they tend to work directly with the timeshare developer or resort in order to encourage them to take the timeshare back and cancel your fees. They may work with lawyers in order to do so.

Working with an exit company to get rid of Grand Miramar timeshare is something you should do only with a reputable company. You can explore some of the companies that we recommend on this page.

Avoid Timeshare Exit Company Scams

We are careful about who we choose to recommend because there are plenty of scams in the timeshare exit industry, as with timeshares in general. Many timeshare exit companies promise timeshare owners that they’ll cancel their timeshare with a money-back guarantee, but never deliver on their promises and keep the money that they were paid.

We found that the California Department of Real Estate has an active warning from 2013 about this kind of timeshare rescale scam as it specifically relates to Grand Miramar. You can find this information if you search the terms “DRE CA Grand Miramar scam.” Here is the basic essence of the notice:

“The DRE’s Enforcement Unit has discovered what appears to be a new and growing scheme that targets and preys upon the owners of vacation timeshares in Mexico. Some of the properties identified are the Mayan Palace, Moon Palace, Groupo Palace, and the Grand Miramar. Other Mexican vacation resort properties have been mentioned as well. The scammers usually contact and solicit the owners of the timeshares by telephone or email (from the reports received, the parties never meet in person), and tell the owners that they (the callers or writers) either have buyers or renters for the properties, or that they (the scammers) will market the properties for sale.”

To avoid this kind of scam, we always recommend that you work with a timeshare exit company that offers escrow payment as an option. That’s what the most highly recommended companies we list have in common. This is a plus because it means the company doesn’t get paid until your timeshare has been cancelled and you’re completely satisfied. You can learn more about why escrow is important on this page.

A few other pointers that will help you avoid timeshare exit scams include the following:

Avoid any company that doesn’t have an online presence. That is highly indicative of a scam. Searching for online reviews of the timeshare exit company will help you figure out if this is a problem.
Avoid a timeshare exit company with a low or with no BBB rating. Unaccredited companies are suspicious as well.
Do not get involved with a company that has no record of success in getting timeshare owners released from their contracts.
Try not to simply go with the first company you find, as they aren’t your only option, and there might be better pricing elsewhere than what you initially see.
Make sure you get everything in writing. Moving forward with a timeshare exit company without a contract is not a wise idea.

Summary

While timeshare scams like Grand Miramar’s are unfortunately rather common, there are plenty of ways to get help in getting yourself released from them. Working with a legitimate timeshare exit company is just one of those ways.

If you have further questions about how to get out of Grand Miramar timeshare, or about timeshare cancellation in general, feel free to get in touch. You can do so by initiating the live chat, filling out the on-page contact form, or giving us a call at 833-416-8796.

Free Consultation: 833-416-8796

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